Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Paragon Beoordelingen

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

beoordelingen in het afgelopen jaar

Alle 7,696 beoordelingen worden weergegeven

Trusted Customer

Bournemouth

2 years ago

Wat Trusted Customer zei over Paragon:

Easy to understand site everything clearly explained, and good security

Betrouwbare klant

2 years ago

Unable to see maturity options

Have not shown maturity options when logged into account. Only what account you wish money to go to!

Claire

Paragon

2 years ago

Thanks for sharing your feedback. We’re sorry you’re not entirely happy with our maturity process. Your feedback is important to help us improve for the future and will be taken on board. We do have a 'Guide to helping you choose you re-investment opinions' within our FAQs section, which you may also find helpful when selecting your options. However, if you'd like to speak to us further then please get in touch through our usual customer service channels.

Betrouwbare klant

2 years ago

Been with Paragon a while now. Good service. Easy to use website. Always kept informed. Happy customer.

Betrouwbare klant

2 years ago

Keeping it to themselves

You could/ should actively promote to customers when there are better interest paying accounts available which existing Paragon accounts could be transferred into.

Claire

Paragon

2 years ago

Hello. Thank you for taking the time to leave us your feedback. We have spoken with our savings team who have confirmed this is something they've recently started doing. If you have any further queries, then please feel free to contact our customer services team on the usual channels and we'll be happy to help.

Trusted Customer

2 years ago

Wat Trusted Customer zei over Paragon:

Easy clear log in process.

easy enough to log in BUT ... being asked to view a T&C which then bounces you out again is a bit silly

Trusted Customer

2 years ago

Wat Trusted Customer zei over Paragon:

Very helpful patient staff and couldn't manage without you.

Trusted Customer

2 years ago

Wat Trusted Customer zei over Paragon:

Slow to update payments into account thinking they have not been paid or so

Yes they are ok

Betrouwbare klant

2 years ago

Easy self service

One of the easiest online account pages ever used everything explained as you use very easy to navigate

Trusted Customer

Largs

2 years ago

Wat Trusted Customer zei over Paragon:

Delighted to have opened a Paragon Account

The Account set up process was very quick and straightforward. Excellent customer support and Paragon products are also very competitive

Trusted Customer

Sheffield

2 years ago

Wat Trusted Customer zei over Paragon:

Great bank!

Easy to use website with a good selection of accounts with excellent interest rates.

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