Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Paragon Beoordelingen

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

beoordelingen in het afgelopen jaar

Alle 7,696 beoordelingen worden weergegeven

Betrouwbare klant

3 years ago

Well done

The assistant was very clear and well mannered

Betrouwbare klant

3 years ago

Clear user friendly on line site

Lois

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our online system clear and easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Happy Customer.

Simple, straightforward and very efficient. Very happy with it.

Betrouwbare klant

3 years ago

Move triple access issue 6 customers to the newer triple access higher interest rate without them having to open a new a new account online. As with all savings accounts you start well but service...

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Lois

Paragon

3 years ago

Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received from us recently. Your feedback is important to help us improve for the future. If you'd like to speak to someone about this in more detail, please get in touch using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Betrouwbare klant

3 years ago

Good so far, Early days yet.

The only reservation I have is the transfer of my ISA has not happened yet and I don't know why, been a few days. I like Paragons site.

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Very easy and simple to use online. This is the best.

Their online system is very clear and precise and very easy to navigate. I have several online bank accounts and this is the best and most user friendly. Communication to me is always timely and...

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Lois

Paragon

3 years ago

Betrouwbare klant

3 years ago

Well done Paragon

Fast efficient service

Betrouwbare klant

3 years ago

A nice easy process to get the account set up, good id check and security arrangements and a prompt transfer in - all much appreciated!

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Excellent service

Yes definitely. Anna was extremely efficient and didn't get frustrated with me. My problem completely solved.

Lois

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Betrouwbare klant

3 years ago

Excellent customer communication for an online bank

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