Paragon Beoordelingen

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our online system clear and easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our online system clear and easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

We're sorry that we've been slow to reply to your message. We’re working hard to improve our customers' response times; your feedback is important to helping us. Please let us explain a little bit about why our service standards have dropped recently. Over the last few weeks, we’ve seen a significant increase in calls and messages about our savings accounts, after a competitor announced reductions in their rates. We’re not trying to make excuses but are working on improving and we acknowledge we’ve got some way to go. If you still need help, there are numerous ways to get in touch, head over to the Contact page on our website for more details.

Thanks for sharing your feedback. We’re sorry you’re not entirely happy with our communications. Your feedback is important to help us improve for the future and will be taken on board. If you'd like to speak to us further then please get in touch through our usual customer service channels.