Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Paragon Beoordelingen

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

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beoordelingen in het afgelopen jaar

Alle 7,696 beoordelingen worden weergegeven

TC

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Great service

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TC

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

It was easy to read and follow instructions.

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TC

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Very happy generally with the service.

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TC

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Site did not work

They asked me to choose options for maturing account, but site did not give me them.

Claire

Paragon

3 years ago

Thanks for sharing your feedback. We’re sorry you’re not entirely happy with our maturity process. Your feedback is important to help us improve for the future and will be taken on board. We do have a 'Guide to helping you choose you re-investment options' within our FAQs section, which you may find helpful. However, if you'd like to speak to us then please get in touch through our usual customer service channels.

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Betrouwbare klant

3 years ago

QUICK TO ANSWER THE PHONE. PITY ABOUT THE iSA TRANSFER. BEEN A PROBLEM

very helpfull trying to sort out my problem hopefully it will be this time.

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TC

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Very easy to use online service

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TC

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Problem free and site easily managed.

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Betrouwbare klant

3 years ago

I have been with Paragon since 2015 - and have just commenced my 5th successive bond. Always been happy with the efficiency and service and clarity

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Betrouwbare klant

3 years ago

Slow portal and confusing instructions

It is very unclear how to change your email address. The instructions are incorrect. The portal is very slow.

Claire

Paragon

3 years ago

I'm sorry to hear that you've experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us. If you'd like to speak to someone about this, then please get in touch using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

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Betrouwbare klant

3 years ago

Easy to use website, clear contact with me when needed.. Fully recommended

Excellent service- easy to use webpage, clear contact with me when necessary

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