We are a specialist lending bank, offering a range of savings and lending products in the UK
Service
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beoordelingen in het afgelopen jaar
Paragon is niet langer een actieve Feefo-klant
Alle 7,696 beoordelingen worden weergegeven
TC
Trusted Customer
3 years ago
Wat Trusted Customer zei over Paragon:
Simple and very professional
excellent and very straight forward
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Delen
Betrouwbare klant
3 years ago
Good service in all ways
I have had accounts with Paragon for several years and have always been well pleased with the service and their interest rates.
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Delen
TC
Trusted Customer
3 years ago
Wat Trusted Customer zei over Paragon:
New account opening
Worked like clockwork
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Delen
TC
Trusted Customer
3 years ago
Wat Trusted Customer zei over Paragon:
I am impressed at the ease of operation of the account, evn for a technophobe like me.
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Delen
Betrouwbare klant
3 years ago
Short log in time
When transferring details of my accounts to other sources, the webpage nearly always logs me out, the time allocated is far less that on other banking applications I have.
It would be useful to have...
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Delen
Betrouwbare klant
3 years ago
So far the easiest on line account I've done.
The easiest account I've opened on line so far. However money transferred not showing yet. Need to check again in two hours.
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Delen
TC
Trusted Customer
Belfast
3 years ago
Wat Trusted Customer zei over Paragon:
Your email to check Transaction statemt seemed unnecessary and the logiin process went around in circles because of problems with username and password. However your helpful phone agent sorted it...
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Claire
Paragon
3 years ago
Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the email you've received. Your feedback is important to help us improve for the future and we will be looking into this.
If you'd like to speak to us re: this matter then please get in touch through our usual customer service channels and a member of our team will be happy to provide you with further assistance..
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Delen
TC
Trusted Customer
3 years ago
Wat Trusted Customer zei over Paragon:
Very efficient service. Hassle free.
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Delen
TC
Trusted Customer
3 years ago
Wat Trusted Customer zei over Paragon:
ISA Tranfer In delayed while FTSE dived..
Don't wait 20 days to contact me about a delay I don't understand that may now cost me nearly £1000
Claire
Paragon
3 years ago
Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received from us recently. Your feedback is important to help us improve for the future.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.
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Delen
Betrouwbare klant
3 years ago
User friendly sign up
Sign up process completed reasonably smoothly.
Some difficulty with change of id between initial sign up and making first payment
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.