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Paragon Beoordelingen

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

beoordelingen in het afgelopen jaar

Alle 7,696 beoordelingen worden weergegeven

Betrouwbare klant

2 years ago

To navigate into my account and choose a replacement was not easy.

A good interest rate for savers

Betrouwbare klant

2 years ago

Paragon credited wrong account

I transfered money from my nominated account to my Paragon ISA. Despite entering the correct account no it went into my old ISA. I have transferred it. Not sure if you are counting it as a...

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Claire

Paragon

2 years ago

Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received from us. Your feedback is important to help us improve for the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Trusted Customer

2 years ago

Wat Trusted Customer zei over Paragon:

so much simpler than other banks

A brilliant, simple to use website has made managing accounts, switching money around so much easier.

Betrouwbare klant

2 years ago

Five stars!

I have rated Paragon as 5* because that is what it deserves. Nice and easy to use the website. The products are up to date and the rates are reasonable. What's not to like !

Trusted Customer

2 years ago

Wat Trusted Customer zei over Paragon:

a good experience

Very easy application process. Felt very confident with your security precesses On logging in via internet banking the presentation of account balances etc are very easy to understand

Betrouwbare klant

2 years ago

Instructions online were easy to follow

Timely reminders about maturity date. Clear information about maturity options. Clear instructions about what to do.

Trusted Customer

2 years ago

Wat Trusted Customer zei over Paragon:

Quick and efficient. Easy to contact and access on line account

Trusted Customer

2 years ago

Wat Trusted Customer zei over Paragon:

Very good service

Very easy to use, good interest rate.

Trusted Customer

2 years ago

Wat Trusted Customer zei over Paragon:

Absolutely well done.

They sorted out a glitch in my application for an ISA which turned into an account I did not want. But the team sorted the application out and every thing is now ok. Thank you so much for your...

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Betrouwbare klant

2 years ago

Poor communication

Didn't read my email correctly and have an outdated and awkward way of updating nominated account details

Claire

Paragon

2 years ago

Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the email you've received. Your feedback is important to help us improve for the future and we will be looking into this. If you'd like to speak to us re: this matter then please get in touch through our usual customer service channels and a member of our team will be happy to provide you with further assistance..

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