Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

OK To Travel Beoordelingen | Klantenservicebeoordelingen voor {{merchantUrl}} | Feefo

Alle 2,605 beoordelingen worden weergegeven

Betrouwbare klant

7 years ago

The agent was friendly , covered all of the critical enquiries quickly and thoroughly, closed the transaction without fussand I am pleased to say that the documents were received the next day. Very...

Meer lezen

Len

OK To Travel

7 years ago

Good afternoon,

Thank you for your glowing review! I will certainly pass on your complements to my colleague who you spoke with and I am pleased you are happy with our service. Have a lovely trip!#

Kind regards, Len.

Betrouwbare klant

7 years ago

Simples!

Very simple, easy to use on line process.

Betrouwbare klant

7 years ago

Travel insurance.

It was a great experience going through to get my new travel insurance and it was done very quickly and I would recommend to other people to use.

Len

OK To Travel

7 years ago

Good afternoon,

Thank you for your positive feedback and its great to hear you would recommend us! Have a great trip!

Kind regards, Len.

Betrouwbare klant

7 years ago

5 stars except web site peculiarities

Retrieved quote and added our names etc. Proceeded to payment. At some point web site replaced names with generic field names and issued policy with them. Was sorted out next day via telephone.

Len

OK To Travel

7 years ago

Good morning,

thank you for the feedback and I apologise about the difficulties you encountered on the website. I will certainly pass on your feedback to our operations department for investigation. However I am glad we were able to resolve the issue over the telephone!

Kind regards, Len.

Betrouwbare klant

7 years ago

Unable to print policy documents

Only problem is that I was unable to printout all the policy details to take with me to NZ. There was a restriction on the number that could be printed . I will try again today..

Len

OK To Travel

7 years ago

Good afternoon,

I'm sorry to hear you were unable to print all the policy documents, I can see that you have the four PDF attachments sent to your email, this should be all you need to take with you. We do not apply any restrictions on how many copies of the documents you can print so it might be a printer issue you have. If you do require further assistance you can always call us on 01223 446 920 we are open 8.30 -5.30 and we will do our best to help.

Kind regards, Len.

Betrouwbare klant

7 years ago

I'm Happy

Easy to use website, good range of policies

Betrouwbare klant

7 years ago

Very good purchasing experience.

I came back to this website after using it a few years ago for a previous trip. I like the ease of the site as it is easy to navigate and go through the various questions. Information loaded quickly...

Meer lezen

Len

OK To Travel

7 years ago

Good afternoon, its fantastic to hear that you had such a pleasant experience with us. Thank you very much for returning to us and I hope you have a lovely trip!

Kind regards, Len.

Betrouwbare klant

7 years ago

Excellent.

Very good informative and easy to use website. Maybe an additional option for adding more than 1 country to be visited would put the customer at ease and also help OKTT.

Len

OK To Travel

7 years ago

Good afternoon, thank you for your positive review and we are always looking for ways to improve our website so thank you for the feedback. Have a great trip!

Kind regards, Len.

Betrouwbare klant

7 years ago

At last a good deal

Easy site to "navigate " most reasonable prices efficient

Betrouwbare klant

7 years ago

Very helpful. I think this is my third year with you. Many thanks

They gave me advise which was useful. At this time I am taking two holidays in Europe and a couple in the Uk. This makes sense to cover myself for the year. Thanks for your help

Len

OK To Travel

7 years ago

Good morning,

its great to hear that you are happy with our service! We always try to aim to offer quotes for single trips and annual policies so you can decide which works best for yourself. Thank you for your positive review!

Kind regards, Len.

Nog geen uitnodiging voor een beoordeling ontvangen?

Feefo Trusted Service Awards

Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.

Wat zijn Trusted Service Awards

Waarom vertrouwen op Feefo-beoordelingen?

Meer informatie over Feefo