I have chosen a 1 star because there was no option for 0 star. Shirt arrived with ridiculously short sleeves even though I had ordered my regular size of 16.5. I had to return it and this is where...
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John Nicolaou
Nickson Shirts Ltd
4 years ago
Hi there, thanks for the feedback on our service. We're sorry to hear it wasn't a great fit on the shirt, and are more than happy to exchange it for another size so please get in touch if this is the case. All our shirts come with different sleeze sizes so it really depends as a 16.5" collar has multiple sleeze sizes.
It is very unfortunate the experience you had with trying to return your item. We follow-up with every return request by sending a returns label, as we note you received this. We do offer free returns and we ask that customers currently have to print at home to avoid wasted paper sending returns labels that do not get used frequently.
We have taken your feedback into account and do advise to visit a Delivery office as oppose to a post office as we discussed with you. It is unusual for them not to accept them but we're sorry that was the case. This is something we're fixing currently overall and will have it smoothed out soon enough!
We will try to contact you to make it up to you as unfortunately deliveries aren't always in our hands but we want to make it right.
Productbeoordelingen
John Nicolaou
Nickson Shirts Ltd
4 years ago
As mentioned in the service feedback, we have multiple sleeze sizes for a 16.5" collar shirt so too small depends on the size you select.
John Nicolaou
Nickson Shirts Ltd
4 years ago
Thanks for the feedback, we're sorry you didn't like our free cufflinks. Please let us know the specifics of why you think this.
John Nicolaou
Nickson Shirts Ltd
4 years ago
Thanks for the feedback. We're sorry you didn't like our free cloth bag.
Overall great service from Nickson. The whole process was very smooth and the team was on hand to answer queries on sizing. Love the fit and quality of the shirts - would highly recommend.
Productbeoordelingen
Datum van aankoop: 15/10/2021
0
Delen
Betrouwbare klant
4 years ago
Exceptional service, quick delivery and all went smoothly.
Productbeoordelingen
Datum van aankoop: 23/12/2021
0
Delen
DH
Daniel Herbert
4 years ago
Wat Daniel Herbert zei over Nickson Shirts Ltd:
Great service and fast delivery. Really good quality shirts and an excellent fit with the 0.25” options!
Check-out process was smooth, delivery was quick and packaging was very smart. Very accurate description on the website and information was well laid out.
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