The National Trust operates over 500 cottages, bunkhouses and bothies and 23 campsites in England, Wales and Northern Ireland.
Service
4.8
/5
Product
4.7
/5
5
4
3
2
1
3,450
642
106
19
17
4,234
beoordelingen in het afgelopen jaar
19,036 van 19,026 beoordelingen worden weergegeven
Betrouwbare klant
Geverifieerd door Feefo
3 years ago
The campsite was unmown, and inaccessible, we couldn’t get our trailer or tent to the pitch as access was only through a small kissing gate.
Had to find somewhere else to camp on arrival,...
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National Trust Holidays
National Trust Holidays
3 years ago
Good morning
Thank you for your review. We're sorry to read you were disappointed with the campsite. We've asked a colleague to look into this and respond within the next ten workings days.
Kind regards
National Trust Holidays
Productbeoordelingen
National Trust Holidays
National Trust Holidays
3 years ago
Good morning
Thank you for your review. We're sorry to read you were disappointed with the campsite. We've asked a colleague to look into this and respond within the next ten workings days.
Kind regards
National Trust Holidays
Datum van aankoop: 27/05/2023
0
Delen
ML
Mrs Elspeth Laity
Geverifieerd door Feefo
Truro,Cornwall
3 years ago
Wat Mrs Elspeth Laity zei over National Trust Holidays:
Our family reunion,long awaited,was a huge success and the house ideal for us.The lack of a dishwasher for the duration was a blow,and meant hours of washing up in the big sink.We were told that...
We stayed at Bird How, a property our family has visited for decades. It was very comfortable, clean, and has been nicely updated. There was information on the house and how things worked, as well as...
Good morning
Thank you for your feedback. We're hope you enjoyed your stay with us at Yarncliff Lodge. Our team is always here and happy to help. We look forward to welcoming you back on a National Trust Holiday in the future.
Kind regards
National Trust Holidays
Datum van aankoop: 29/05/2023
0
Delen
MH
Mr James Hitchins
Geverifieerd door Feefo
3 years ago
Geüploade media
Alle media weergeven (4)
Wat Mr James Hitchins zei over National Trust Holidays:
Booking process was easy and the responses were prompt and helpful.
National Trust Holidays
National Trust Holidays
3 years ago
Good afternoon
Thank you for your lovely feedback. We're delighted you enjoyed your stay with us at our Ismore Coppice Wild Campground and we look forward to welcoming you back on another occasion.
Kind regards
National Trust Holidays
Productbeoordelingen
National Trust Holidays
National Trust Holidays
3 years ago
Good morning Thank you for your feedback for Ismore Coppice.
I'm glad you liked the location but sorry you found the loos in a poor state and that there was a noisy group on site. Please accept my sincere apologies. A new team has just started locally and I have forwarded your comments for their attention so that we can make the necessary improvements.
Kind regards
National Trust Holidays
Datum van aankoop: 23/05/2023
0
Delen
DC
Dr William Crofts
Geverifieerd door Feefo
3 years ago
Wat Dr William Crofts zei over National Trust Holidays:
We enjoyed Spyway Cottage very much. It is in a lovely setting and the cottage was generally well presented. We appreciated the garden as the weather was mostly quite warm and we didn't want to do...
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Productbeoordelingen
Datum van aankoop: 20/05/2023
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 years ago
We have just had another amazing holiday in a National Trust cottage, Park House, Kedleston was brilliant. It was beautifully presented, with everything we needed situated in the fantastic parkland...
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Productbeoordelingen
Datum van aankoop: 26/05/2023
0
Delen
MB
Miss Karen Boyle
Geverifieerd door Feefo
3 years ago
Wat Miss Karen Boyle zei over National Trust Holidays:
A pain having to get a text to pay. I will ring through next time
National Trust Holidays
National Trust Holidays
3 years ago
Good morning
Thank you for your feedback. The text will be something instigated by your bank. The banks have put in more authentication processes to protect people.Usually, once you have done this a couple of times, the process is smoother.
Kind regards
National Trust Holidays
Productbeoordelingen
National Trust Holidays
National Trust Holidays
3 years ago
Good morning
Thank you for your review. We will pas this information back to the local team to look into.
Kind regards
National Trust Holidays
Datum van aankoop: 30/05/2023
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 years ago
Amazing cottage - well equipped and beautiful in an incredible location - amazing walks and beeches close to hand
Productbeoordelingen
Datum van aankoop: 16/05/2023
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 years ago
The cottage and location were stunning - the perfect weather helped to!! The views from the cottage windows were to die for and we had everything in the cottage we could need
Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
