Fast great service. I messed up my order and called straight away. The member of staff was friendly and very helpful. I received the better the next day. Would definitely recommend.
Excellent service. Frame and mattress delivered separately. Speedy service on frame but mattress delayed because of courier (not fault of bed frames). Exellent aftercare to sort out the problem.
MyBedFrames
MyBedFrames
11 years ago
Thank you for your review. I am pleased you found our customer service excellent and will pass these comments onto the relevant departments.
Jamie Welch
Ordered on 14/4/15 delivered 24/4/15 and site stated delivery 5-10 working days if in stock if not would be advised. On the face of it quite good, but nothing then until about 9.30am on the day of...
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MyBedFrames
MyBedFrames
11 years ago
Thank you for your review. A voice mail was left as well as an email being send the day before delivery to advise we would deliver the next day. I am surprised that you did not receive either as this is our standard practice so that we do not has wasted trips.
Jamie Welch
the driver arrived alone, could not get the super king mattress out of the (too small) van door, and I had to help him carry it in and put my back out! I have just had a back op! ridiculous stupid...
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Betrouwbare klant
11 years ago
Sorry made a mistake my bed frames did not supply the mattress!
it was another firm!
my mistake
Betrouwbare klant
11 years ago
Actually the mattress was from My Bed Frames after all, just from another order I made!
MyBedFrames
MyBedFrames
11 years ago
Thank you for your review. I am pleased that you found the mattress and frame great. I will pass your comments regarding being one delivery driver but sadly we cannot send two guys for one job as they would have to be out for two days and this will end up at a cost that would have to be passed onto all customers. I do see your point though and apologise for this.
Jamie Welch
MyBedFrames offer a huge selection of bed frames and bedsteads, mattresses and sofa beds, saving you up to 60% off the RRPs of many of the products in our range..
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
MyBedFrames offer a huge selection of bed frames and bedsteads, mattresses and sofa beds, saving you up to 60% off the RRPs of many of the products in our range..
