Delivered in a quick easy fashion and met my expectations
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Trusted Customer
New Zealand
10 years ago
Wat Trusted Customer zei over My241 Rewards:
Poor communication and follow-up.
I am not at all happy at this stage. I haven't yet been on my cruises, but I am still waiting for my tickets and documentation for the first cruise and I leave on my travels in 20 days' time. My...
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Customer Service
My241 Rewards
10 years ago
Thank you for bringing this to our attention. I can see we have been waiting for your cruise line to issue all the documentation to us. Once we have received this I can see we have agreed to express post everything to you. As this was one week ago I have passed your details over to our after sales team who will be in contact shortly to give you an update. We apologise for any inconvenience caused and will chase this through for you then you can start looking forward to your fantastic holiday next month.
Kind Regards,
My241 Rewards
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TC
Trusted Customer
Burleigh Heads
10 years ago
Wat Trusted Customer zei over My241 Rewards:
great
Avlon was very helpful
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Betrouwbare klant
10 years ago
Very knowledgable assistance.
The whole process didn't take long and the assistant was very knowledgable and now we can't wait for our cruise in November for my husbands 70th Birthday. We have recommended the company to many...
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Trusted Customer
Sydney
10 years ago
Wat Trusted Customer zei over My241 Rewards:
Great help, great outcome.
We were extremely happy with the help we received during our booking of our cruise. With assistance and very patient advice from Melissa Clarke we arrived at a great...
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Delen
Betrouwbare klant
10 years ago
Can't wait to travel
The staff of which I dealt with in booking were fantastic . Extremely efficient
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Betrouwbare klant
10 years ago
Service to date very good
Sail 20/9/16
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TC
Trusted Customer
Central Coast, Australia
10 years ago
Wat Trusted Customer zei over My241 Rewards:
MAKE IT EASY ON YOURSELF.
The service we received from Linda Kirby was exceptional. Her knowledge of the ship, the actual cruise and helpful hints for first time cruisers was very helpful. The finalisation of our purchase...
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Trusted Customer
Currarong N.S.W.
10 years ago
Wat Trusted Customer zei over My241 Rewards:
Happy client
The phone service was excellent but I did not find what I was looking for in my price range but maybe better luck next time
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Delen
TC
Trusted Customer
10 years ago
Wat Trusted Customer zei over My241 Rewards:
So far have only good things to say about the service
The person I dealt with was well informed, polite, willing to help in any way,
As I am not going on the cruise till December I cannot comment on anything else yet
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