Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Mocka New Zealand Beoordelingen

Betrouwbare klant

3 years ago

Poor customer service. Feel ripped off and staff unable to help. Product looks cheap and flimsy.

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We have sent you an email regarding this matter. Please feel free to reach out to us on 0508 466 252 (Monday to Friday) or contact us at hello@mocka.co.nz, if you still require assistance as we would love the opportunity to make this right.

Datum van aankoop: 09/10/2022

0

Betrouwbare klant

3 years ago

Great communication. Delivery in 2 working days

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

This review made our day!

Productbeoordelingen

Datum van aankoop: 13/10/2022

0

Betrouwbare klant

3 years ago

Seemless transaction thanks

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

You’re the best, thank you again for sharing such a positive experience. It means the world to us

Productbeoordelingen

Datum van aankoop: 12/10/2022

0

Betrouwbare klant

3 years ago

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Florence Side Table - Small - Review

So beautiful! Matches the photo exactly and the style I was going for. Definitely want to purchase similar items.

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thank you for taking the time to write about your experience and thank you for shopping with Mocka!

Productbeoordelingen

Datum van aankoop: 12/10/2022

0

CF

Craig Francis

3 years ago

Wat Craig Francis zei over Mocka New Zealand:

Great Product, excellent value. Funky as :)

Easy website, ordering prosses was quick and efficient arrived in a just a few days.

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

Productbeoordelingen

Datum van aankoop: 08/10/2022

0

SS

Saeed Solaymani

3 years ago

Wat Saeed Solaymani zei over Mocka New Zealand:

The company is very quick and provide excellent customer service. The company knows that how important is customers.

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thank you, your feedback is very important to us.

Productbeoordelingen

Datum van aankoop: 12/10/2022

0

Betrouwbare klant

3 years ago

Would use again as easy process and happy with product

Very pleased with the prompt service and the product would definitely recommend

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience!

Datum van aankoop: 05/10/2022

0

Betrouwbare klant

3 years ago

Great Value

Quick delivery

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thank you for the 5-stars! Hope to see you again soon!

Productbeoordelingen

Datum van aankoop: 08/10/2022

0

Betrouwbare klant

3 years ago

Terrible. I wrote to advise that both items were off gassing and I got a stock standard response

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thank you for bringing this to our attention. We’re sorry you had a bad experience. I can see our team are awaiting your email reply regarding this matter. Please reach out to us via email or alternatively 0508 466 252 (Monday to Friday)

Productbeoordelingen

Datum van aankoop: 12/10/2022

0

Betrouwbare klant

3 years ago

Love it

Relatively easy and quick to assemble when compared to other flatpacks from other places. No problems from me I'd recommend

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thanks for your kind words and we look forward to seeing you again.

Datum van aankoop: 12/10/2022

0

Mocka New Zealand Beoordelingen

Henley Teepee - KhakiMeer beoordelingen van dit productProductwebsite bekijkenBought as a present. It is all there and looks to be of very good quality. Has not been erected yet, nor tested by the grandchildren.

Porto Storage With Shelf - BlackMeer beoordelingen van dit productProductwebsite bekijkenStinks of fish!! Wiped down a few times, still stinks 3 weeks later

Vigo Hallway Stand - WhiteMeer beoordelingen van dit productProductwebsite bekijkenGood quick to assemble thank you

Florence Side Table - SmallMeer beoordelingen van dit productProductwebsite bekijkenNice and easy - painless.

Jesse BuffetMeer beoordelingen van dit productProductwebsite bekijkenPretty much like Ikea furniture, it wasn't too bad to put together instructions were great and all the parts were there, funky bit of furniture and we love it.

Savannah Entertainment Unit - LargeMeer beoordelingen van dit productProductwebsite bekijkenTheir quality are good and their manual are easy to construct.

Savannah Coffee TableMeer beoordelingen van dit productProductwebsite bekijkenThey are also good interns of quality and guideline.

Zara Entertainment UnitMeer beoordelingen van dit productProductwebsite bekijkenExcellent value, easy to put together and looks great

Make-Up TableMeer beoordelingen van dit productProductwebsite bekijkenFurniture is off gassing. I have moved it outside several times.

Watson 8 Cube Storage UnitMeer beoordelingen van dit productProductwebsite bekijkenThe furniture is off gassing. I emailed and got a stock standard answer

Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?