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We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Mocka New Zealand Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/mocka-new-zealand | Feefo

Alle 32,583 beoordelingen worden weergegeven

Tania Campbell

2 years ago

Datum van aankoop: 22/10/2022

Wat Tania Campbell zei over Mocka New Zealand:

Very clear instructions and easy to assemble. It was fantastic to have all the pieces packed in their separate bags making it a breeze to assemble. We found it fun.

Mocka Customer Service NZ

Mocka New Zealand

2 years ago

Thanks for your feedback, we appreciate it! We're so glad to hear you enjoyed your Mocka experience!

Betrouwbare klant

2 years ago

Datum van aankoop: 22/10/2022

Fabulous

Excellent customer service and prompt delivery. Love the side table, good quality and exactly what I was looking for

Mocka Customer Service NZ

Mocka New Zealand

2 years ago

Thank you for the great review! We’re so happy you loved your experience and thanks heaps for shopping with Mocka!

Betrouwbare klant

2 years ago

Datum van aankoop: 17/10/2022

Product is good quality for a reasonable price.

Mocka Customer Service NZ

Mocka New Zealand

2 years ago

Thanks for your review, we're thankful for amazing customers like you!

Productbeoordelingen

Fallon Hume

2 years ago

Datum van aankoop: 20/10/2022

Wat Fallon Hume zei over Mocka New Zealand:

Awesome!

I live rurally and it was still a fast delivery and well packed. Great product too. Well made and my baby loves playing with it.

Mocka Customer Service NZ

Mocka New Zealand

2 years ago

Thank you for taking the time to give your feedback. We really appreciate it.

Jason Jia

2 years ago

Datum van aankoop: 14/10/2022

Geüploade media

disappoint, low quality, bad customer service

Alle media weergeven (1)

Wat Jason Jia zei over Mocka New Zealand:

disappoint, low quality, bad customer service

Very disappointed with this experience. The buffet sagging badly at misapan, I have raised complain and no response yet.

Mocka Customer Service NZ

Mocka New Zealand

2 years ago

Thank you for your review, we appreciate your feedback. We will contact you directly via email and look forward to resolving the issues you are having.

Jason Jia

2 years ago

a week passed still no contact. Wonder if there is a 0 star option

Mocka Customer Service NZ

Mocka New Zealand

2 years ago

Thank you for your message. We have re-sent our email from 14 November and will work towards resolving this issue with you directly.

Productbeoordelingen

Mocka Customer Service NZ

Mocka New Zealand

2 years ago

Thank you for your review, we appreciate your feedback. We will contact you directly via email and look forward to resolving the issues you are having.

Jason Jia

2 years ago

a week passed still no contact. Wonder if there is a 0 star option

Mocka Customer Service NZ

Mocka New Zealand

2 years ago

Thank you for your message. We have re-sent our email from 14 November and will work towards resolving this issue with you directly.

Jillian Pringle

2 years ago

Datum van aankoop: 19/10/2022