Excellent Customer Service, Super easy process and instructions
Excellent Customer service from the whole team especially Casey, Callum and the installation engineer.
Super professional with clear easy instructions, payments and process and helpful with all...
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Delen
Betrouwbare klant
Geverifieerd door Feefo
5 years ago
Professional team with a helpful can do attitude...
Very professional team with a helpful can do attitude. Would recommend to anybody looking for a competent Mist System installer...
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Delen
CT
Cy Taylor
Geverifieerd door Feefo
5 years ago
Wat Cy Taylor zei over Mistek - Automist Installer:
Install tidy but stopped working day after installed. So not great
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Delen
JE
Jennifer
Geverifieerd door Feefo
5 years ago
Wat Jennifer zei over Mistek - Automist Installer:
Great - friendly, good communication, really helpful, efficient.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
5 years ago
Excellent throughout
Very responsive, worked really well with our builders to cause minimal damage. Customer service has been excellent - particular shout out to Casey. Would definitely recommend.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
5 years ago
No brief from the office
The installer had had little or no handover from the office and asked me where things needed to go. He looked a bit clueless when he showed up which was concerning. Apparently they never get a proper...
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Callum Wardle
Mistek - Automist Installer
5 years ago
Hello, Thank you for your review and we are sorry you felt that our service was only worth 2 stars. All of our engineers are provided with full job sheets and plans before attending site so we will ensure this is taken up with the engineer. Thank you.
Betrouwbare klant
5 years ago
Overall it was a good job and the installer was very friendly and flexible. He did have the plans and the relevant documentation but I would maybe suggest that in future the installer has a conversation with the person who did the survey so that they are fully briefed on the site and what has been fitted.
Callum Wardle
Mistek - Automist Installer
5 years ago
Hello, Thank you for your feedback. Our engineers have the choice to call the surveyor if they would like to so I am unsure as to why he didn't but this is definitely something we will look into and rectify. Best Wishes.
Betrouwbare klant
5 years ago
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
5 years ago
Very helpful, friendly engineer
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Delen
TS
Tony Sones
Geverifieerd door Feefo
5 years ago
Wat Tony Sones zei over Mistek - Automist Installer:
Extremely Professional
The entire process was very professionally carried out. Taylor was very knowledgeable regarding the product. The support staff were always helpful and the installer carried out the works with no...
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0
Delen
Betrouwbare klant
Geverifieerd door Feefo
5 years ago
Great company, would use again
From the first time I contacted mistek I found them to very helpful in explaining the device. The whole process was incredibly easy and they put my concerns to rest. From start to finish the service...
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KF
Katherine Foxall
Geverifieerd door Feefo
5 years ago
Wat Katherine Foxall zei over Mistek - Automist Installer:
Helpful and efficient team - thanks Mistek!
I would definitely recommend using Mistek. They were extremely clear and helpful with their scoping and pricing details comparison to competitors, which we found confusing. The team were great and...
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