Re -order no. 2572. I ordered an HM 200IC intercom for my ICOM A 20 , but was sent an HM 2001K (wrong item) . telephoned you and was told you would send the correct one to arrive next morning and I...
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Betrouwbare klant
14 years ago
Re -order no. 2572. I ordered an HM 200IC intercom for my ICOM A 20 , but was sent an HM 2001K (wrong item) . telephoned you and was told you would send the correct one to arrive next morning and I could give then give the incorrect one to the delivery driver to return to you. However the new one was delivered by an ordinary postman who was unable to take the incorrect intercom, so after telephoning you I posted it back by recorded delivery at my expense.Later on on the same day (4pm) a parcel post van arrived to collect the incorrect item which I had already posted back to you. Everyone at Mendelssohns was very polite and helpful. There was some mitigation for sending me the wrong item, as IC had been written with a felt pen on the outside of the white box (200IK version inside the box)
Thanks and best wishes, John Edwards 07771 655 549
Mendelssohn Pilot Supplies
Mendelssohn Pilot Supplies
13 years ago
Do not know why we are only replying to your comments now I can only apologies. Hopefully you are sorted out on your queries but if not please contact us immediatly to sort out for you.
Thank you for submitting your feedback to Feefo. We look forward to supplying your future aviation needs.
Martin
Enthusiastic sales team -- made my purchase of the Dynon DI at Sywell
Mendelssohn Pilot Supplies
Mendelssohn Pilot Supplies
14 years ago
Many thanks for responding to the Feefo survey. Sorry you purchased a power adapter whereas if you had spoken to us one would have been in the post to you f.o.c.. To act as reimbursement we have put a couple of small items in the post to you.
Martin
Betrouwbare klant
14 years ago
Martin -- I did mention the fact that the charger connection was not suitable for UK at the time of purchase at Sywell -- but was told that I would have to purchase a converter myself
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We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
