M&Co Beoordelingen

Thank you for your feedback. We're sorry to hear that the delivery was disappointing, as we understand how that can affect the shopping experience. We've sent you over an email to assist with the return process.

Glad to hear you had a great experience. if there's anything else I can help you with today, just let me know!

Thank you for reaching out. We have thoroughly searched our system and can confirm that we have received no emails from the email address associated with your order. Because your messages aren't reaching us via email, we want to make sure we answer your questions right away. Please get in contact with us today via our Live Chat, available between the hours of 8:00 AM and 4:00 PM. Our team is online and ready to assist you further as soon as you connect.

Thank you for the shout-out regarding our delivery service, but we are incredibly sorry to hear that your return collection has been delayed. It is completely unacceptable that your parcel has been sitting on your doorstep for a week despite your reminders. Because we use third-party couriers for collections, it looks like there has been a major breakdown in communication on their end. We want to get this sorted for you immediately. Please reach out to us directly via [Live Chat / Email] with your order number. We will personally escalate this with the courier manager to get that box picked up, and we'll look into fast-tracking your refund so you don't have to keep waiting.