the first order i did not get, and had to Waite 5 days to get my money bavk, even tho they cancelled my order. it took several emails to find out what had happened, without an apology ! I have...
Meer lezen
Matrix Nutrition
Matrix Nutrition
13 years ago
We apologise for the issues experienced in the cancellation and refund of this order.
We always attempt to ensure that all products are in stock and all payments taken are refunded as quickly as possible.
Our admin system has been vastly upgraded in the last week so that stock issues should be far less frequent. In addition, as payments will only be taken at point of dispatch, any such issues would be resolved without payment being taken.
Our apologies again for the inconvenience caused.
the first order i did not get, and had to Waite 5 days to get my money bavk, even tho they cancelled my order. it took several emails to find out what had happened, without an apology ! I have...
Meer lezen
BVG Group Ltd
Matrix Nutrition
13 years ago
We apologise for the issues experienced in the cancellation and refund of this order.
We always attempt to ensure that all products are in stock and all payments taken are refunded as quickly as possible.
Our admin system has been vastly upgraded in the last week so that stock issues should be far less frequent. In addition, as payments will only be taken at point of dispatch, any such issues would be resolved without payment being taken.
Our apologies again for the inconvenience caused.
delivery adress not transferred to courier properly so my package was delivered to a charity shop two miles away, after spending nearly an hour waiting for them to pick up the phone i gave up and...
Meer lezen
BVG Group Ltd
Matrix Nutrition
13 years ago
Many thanks for your feedback and our apologies for any issues experienced in delivery of your goods.
We are glad that this has been resolved for you.
If you have any concerns when placing further orders about the delivery process please contact our customer service team at info@supplementcentre.com or call us and we will ensure that further deliveries are free from trouble.
delivery adress not transferred to courier properly so my package was delivered to a charity shop two miles away, after spending nearly an hour waiting for them to pick up the phone i gave up and...
Meer lezen
Matrix Nutrition
Matrix Nutrition
13 years ago
Many thanks for your feedback and our apologies for any issues experienced in delivery of your goods.
We are glad that this has been resolved for you.
If you have any concerns when placing further orders about the delivery process please contact our customer service team at info@supplementcentre.com or call us and we will ensure that further deliveries are free from trouble.
Productbeoordelingen
Datum van aankoop: 10/04/2013
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
13 years ago
Delivered item within 3-4 days
Productbeoordelingen
BVG Group Ltd
Matrix Nutrition
13 years ago
Many thanks for your positive feedback on our products and services – it is much appreciated!
We are happy that you are having good results from this product and thank you for taking the time to share your experiences with us.
Datum van aankoop: 10/04/2013
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
13 years ago
Delivered item within 3-4 days
Productbeoordelingen
Matrix Nutrition
Matrix Nutrition
13 years ago
Many thanks for your positive feedback on our products and services – it is much appreciated!
We are happy that you are having good results from this product and thank you for taking the time to share your experiences with us.
Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
