Ok so far have been on them long enough! But I was disappointed I was suppose to get a free shaker as well as p&p but it did not come I sent you an email but didn't get a reply! :(
BVG Group Ltd
Matrix Nutrition
13 years ago
Thanks for the positive feedback - we are real sorry you didn't receive your free shaker - we will get this sent out for you right away!
Productbeoordelingen
BVG Group Ltd
Matrix Nutrition
13 years ago
The Matrix Anabolic is a very high protein whey so isn't as sweet as some out there but in taste versus effectiveness this whey protein is an industry beater!
Ok so far have been on them long enough! But I was disappointed I was suppose to get a free shaker as well as p&p but it did not come I sent you an email but didn't get a reply! :(
Matrix Nutrition
Matrix Nutrition
13 years ago
Thanks for the positive feedback - we are real sorry you didn't receive your free shaker - we will get this sent out for you right away!
Productbeoordelingen
Matrix Nutrition
Matrix Nutrition
13 years ago
The Matrix Anabolic is a very high protein whey so isn't as sweet as some out there but in taste versus effectiveness this whey protein is an industry beater!
Didn't get delivered and DPD stated it had been refused by the recipient ! I had waited in for the item. I was overcharged due to a computer error and it took 10 days to get the money credited to my...
Meer lezen
Betrouwbare klant
13 years ago
Generally very good - just hopefully an isolated incident
Betrouwbare klant
13 years ago
Generally very good . Hopefully an isolated incident
Matrix Nutrition
Matrix Nutrition
13 years ago
We are sorry for this issue with our delivery company DPD.
However the Goodwill payment was 20% of the total of your order so we feel that this is a sizable reduction from your order total. I can see that this in addition to a full P&P refund on your order.
We do sincerely apologise for this error and have put procedures in place to ensure that this will not happen again.
Productbeoordelingen
Matrix Nutrition
Matrix Nutrition
13 years ago
Great product feedback - glad the Anabolic whey protein is working well for you!
Didn't get delivered and DPD stated it had been refused by the recipient ! I had waited in for the item. I was overcharged due to a computer error and it took 10 days to get the money credited to my...
Meer lezen
Betrouwbare klant
13 years ago
Generally very good - just hopefully an isolated incident
Betrouwbare klant
13 years ago
Generally very good . Hopefully an isolated incident
BVG Group Ltd
Matrix Nutrition
13 years ago
We are sorry for this issue with our delivery company DPD.
However the Goodwill payment was 20% of the total of your order so we feel that this is a sizable reduction from your order total. I can see that this in addition to a full P&P refund on your order.
We do sincerely apologise for this error and have put procedures in place to ensure that this will not happen again.
Productbeoordelingen
BVG Group Ltd
Matrix Nutrition
13 years ago
Great product feedback - glad the Anabolic whey protein is working well for you!
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