Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Magazines Direct Beoordelingen

Betrouwbare klant

Geverifieerd door Feefo

1 year ago

Rubbish

Order was refunded with no contact or reason given...

ABS

Magazines Direct

1 year ago

Thank you for your feedback. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Rosell

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Betrouwbare klant

Geverifieerd door Feefo

1 year ago

0

Betrouwbare klant

Geverifieerd door Feefo

1 year ago

My books took a long time to arrive.

ABS

Magazines Direct

1 year ago

Hi, Thank you for your feedback. I am so sorry to hear you are having delivery problems with your subscription. Rest assured, I have escalated this with our Customer Services Team who will send you a replacement copy and help resolve these delivery problems you are currently experiencing. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Rosell

0

Betrouwbare klant

Geverifieerd door Feefo

1 year ago

Complicated process and nothing has arrived yet

ABS

Magazines Direct

1 year ago

Hi, Thank you for your feedback. I am so sorry to hear you are having delivery problems with your subscription. Rest assured, I have escalated this with our Customer Services Team who will send you a replacement copy and help resolve these delivery problems you are currently experiencing. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Rosell

0

MN

Mr Chris Nicholson

Geverifieerd door Feefo

Sheffield

1 year ago

0

MB

Mr. Derek Brown

Geverifieerd door Feefo

Kingston

1 year ago

Wat Mr. Derek Brown zei over Magazines Direct:

It was pretty smooth.

ABS

Magazines Direct

1 year ago

Hi, I hope you are well. Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading the magazine. Kind regards, Rosell

0

Betrouwbare klant

Geverifieerd door Feefo

1 year ago

Dissapointing

I bought this on the special offer as I can’t get out much no newsagents deliver anymore thought this would be an ideal opportunity to have what use to be my favourite magazine I was so disappointed...

Meer lezen

ABS

Magazines Direct

1 year ago

Thank you for your feedback. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Rosell

0

Betrouwbare klant

Geverifieerd door Feefo

1 year ago

All good

ABS

Magazines Direct

1 year ago

Hi, I hope you are well. Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading the magazine. Kind regards, Rosell

0

Betrouwbare klant

Geverifieerd door Feefo

1 year ago

0

MN

Mr Colin Newman

Geverifieerd door Feefo

Leigh-on-Sea

1 year ago

Wat Mr Colin Newman zei over Magazines Direct:

Why is my ordered annual late?

Six days after ordering I have had no update since being told it was being processed. FAQs state this product is normally delivered within five working days.

ABS

Magazines Direct

1 year ago

Hi, Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of your subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information. Thank you for your patience and understanding while we resolve this for you. Kind regards, Rosell

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