Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Magazines Direct Beoordelingen

MC

Mr Roger Clutterbuck

Geverifieerd door Feefo

Coleford

1 year ago

Wat Mr Roger Clutterbuck zei over Magazines Direct:

Good for the oldie groups.

Every year if reorder this mag through my tesco vouchers but classic Rock do not recognise or connect to my previous membership. They then continually send me emails and postal requests begging me to...

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ABS

Magazines Direct

1 year ago

Hi, Thank you for your feedback. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Rosell

0

Betrouwbare klant

Geverifieerd door Feefo

1 year ago

Disappointing Subscription service

Disappointing please see previous comment!

ABS

Magazines Direct

1 year ago

Hi, Thank you for your feedback. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Rosell

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MM

Mr Ian Morris

Geverifieerd door Feefo

1 year ago

Wat Mr Ian Morris zei over Magazines Direct:

Don’t understand the use of the word journey?

ABS

Magazines Direct

1 year ago

Hi, Thank you for your feedback. I am so sorry for the confusion. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Rosell

0

Betrouwbare klant

Geverifieerd door Feefo

1 year ago

Was quick and easy to use

ABS

Magazines Direct

1 year ago

Hi, I hope you are well. Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading your magazine. Kind regards, Rosell

0

Betrouwbare klant

Geverifieerd door Feefo

1 year ago

Unable to access subscription

Cant access my subscription. Need your help, noone is responding to my request

ABS

Magazines Direct

1 year ago

Hi, Thank you for your feedback. I am so sorry to hear you cannot access your subscription. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Rosell

0

MP

Mr Christian Pedersen

Geverifieerd door Feefo

Kolding, DK

1 year ago

Wat Mr Christian Pedersen zei over Magazines Direct:

Easy to use login and payment

ABS

Magazines Direct

1 year ago

Hi, I hope you are well. Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading your magazine. Kind regards, Rosell

0

Betrouwbare klant

Geverifieerd door Feefo

1 year ago

Confusing enrolement

Somehow I got confused as to if I completed a subscription ? 24 hours later, you asked me to complete the process. Although my initial discount had been reduced. I have no idea if I have a 12 month...

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ABS

Magazines Direct

1 year ago

Hi, Thank you for your feedback. I am so sorry for the confusion. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Rosell

0

MP

Mr Stewart Pirnie

Geverifieerd door Feefo

Perthshire

1 year ago

0

Betrouwbare klant

Geverifieerd door Feefo

1 year ago

Purchased on 18 November and not received anything yet.

ABS

Magazines Direct

1 year ago

Hi, Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of TV Times subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information. Thank you for your patience and understanding while we resolve this for you. Kind regards, Rosell

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ML

Mr Rune Lindlof

Geverifieerd door Feefo

Vanda, Finland

1 year ago

Wat Mr Rune Lindlof zei over Magazines Direct:

Quite easy

ABS

Magazines Direct

1 year ago

Hi, I hope you are well. Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading your magazine. Kind regards, Rosell

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