Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Magazines Direct Beoordelingen

Betrouwbare klant

Geverifieerd door Feefo

1 year ago

Shakira

Magazines Direct

1 year ago

Hello, My name is Shakira from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your purchase and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

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MN

Mr nigel

Geverifieerd door Feefo

1 year ago

Wat Mr nigel zei over Magazines Direct:

Plastic 😥

Jonny

Magazines Direct

1 year ago

Hello Nigel, My name is Jonny from the Complaints Team at Magazines Direct. Thank you for taking the time to leave a review for us. I apologise that you have had a negative experience regarding the packaging of your order and I assure you that we take our feedback seriously.

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Betrouwbare klant

Geverifieerd door Feefo

1 year ago

Each year we renew early ir creates problems. One year you started the renewal year early and sent two issues in th overlap period. Another year you agian started the new year early and stopped the...

Meer lezen

Jonny

Magazines Direct

1 year ago

Hello, My name is Jonny from the Complaints Team at Magazines Direct. Thank you for taking the time to leave a review for us. I apologise that you have had a negative experience regarding renewal of your subscription and I assure you that we take our feedback seriously. Please feel free to contact us on help@services.magazinesdirect.com for any assistance with renewing your subscription.

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Betrouwbare klant

Geverifieerd door Feefo

1 year ago

Not very smooth or informative service.

When I order a 12 month subscription in May I am surprised that the August issue will be the first one I receive. In the past I have had a lot of trouble renewing the subscription, knowing which...

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Jonny

Magazines Direct

1 year ago

Hello, My name is Jonny from the Complaints Team at Magazines Direct. Thank you for taking the time to leave a review for us. I apologise that you have had a negative experience regarding renewal and I assure you that we take our feedback seriously. Delivery times for first issues on subscriptions are dependent on the print order dates for issues, which are set in advance, however if you are having any issues with long wait times for your first issue or problems with renewal please do not hesitate to contact us on help@services.magazinesdirect.com.

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Betrouwbare klant

Geverifieerd door Feefo

1 year ago

Very easy to apply for

Shakira

Magazines Direct

1 year ago

Hello, My name is Shakira from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your purchase and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

0

Betrouwbare klant

Geverifieerd door Feefo

1 year ago

Shakira

Magazines Direct

1 year ago

Hello, My name is Shakira from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your purchase and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

0

MW

Mr Andrew Warman

Geverifieerd door Feefo

1 year ago

Wat Mr Andrew Warman zei over Magazines Direct:

Review requests have got to the rediculous pitch

Read the review from a very frustrated purchaser. Probably wont buy again because of this review rubbish.

Jonny

Magazines Direct

1 year ago

Hello Andrew, My name is Jonny from the Complaints Team at Magazines Direct. Thank you for taking the time to leave a review about your experience with us. I’m sorry that you have been inconvenienced by the request to review our service. We ask for feedback in relation to your customer experience journey regarding our website and ordering process, or if you’ve been in contact with any of our team members. This is so we can improve our journey and ensure that you receive the best possible experience. Again, thank you for taking the time to leave a review and I apologise for any frustration that the review might have caused.

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MO

Mr Steffen Olesen

Geverifieerd door Feefo

Hasselager, Denmark

1 year ago

Wat Mr Steffen Olesen zei over Magazines Direct:

no acces to the magazine

Shakira

Magazines Direct

1 year ago

Hello Steffen, My name is Shakira from the Complaints Team at Magazines Direct. Thank you for taking the time to leave a review for us. I apologise that you have had a negative experience regarding your access and I assure you that we take our feedback seriously. I have sent an email to you personally so that I can look into this for you and ensure that this is resolved to your satisfaction.

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Betrouwbare klant

Geverifieerd door Feefo

1 year ago

Shakira

Magazines Direct

1 year ago

Hello, My name is Shakira from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your purchase and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

0

Betrouwbare klant

Geverifieerd door Feefo

1 year ago

Shakira

Magazines Direct

1 year ago

Hello, My name is Shakira from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your purchase and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

0