The service and quality of goods from this company is appalling. I received an order which was damaged on the 11 March, i called and was given a case number which 2 days later resulted in an offer of...
Product advertised was in stock - didn't have to wait months - and delivered within a week. Wood was more orange in colour than showing on the website photo, worked alright for me but could be a...
Meer lezen
Productbeoordelingen
Datum van aankoop: 22/03/2021
0
Delen
Betrouwbare klant
5 years ago
We were very pleased with the delivery and product
Productbeoordelingen
Datum van aankoop: 20/03/2021
0
Delen
Betrouwbare klant
5 years ago
This is our second bedframe we purchased now with Luxo. Excellent service, price, and good quality.
Productbeoordelingen
Datum van aankoop: 18/03/2021
0
Delen
Betrouwbare klant
5 years ago
Took more than a week to get item from Sydney to Melbourne
Support
Luxo Living
5 years ago
Hi Pavan, Sorry to hear that you are unhappy with the delivery time frame, We looked in to our records and saw that the item was delivered to your address 8 days after you have processed your order. Our delivery timeframe as advised on our website is within 2-10 business days for standard courier service.
Wish I could give a zero star review because the lack of service is absolutely disgusting. Item came slightly damaged and they offered to give a partial refund, however after nearly 2 months of...
Meer lezen
Productbeoordelingen
Datum van aankoop: 21/03/2021
0
Delen
LN
Lisa Norton
5 years ago
Wat Lisa Norton zei over Luxo Living:
I received my dressing table, but the lights for the mirror were not delivered. Emailed luvo but have had no response, still waiting for response and lights
We received my daughters new bed and almost every single piece was broken or had been previously broken and very poorly put back together with putty and paint that didn't match. We contacted customer...
Meer lezen
Support
Luxo Living
5 years ago
Hi Kyndal, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
I googled bed frames for my daughter to pick out what she liked - her favourite happened to be on the Luxo Living website. Then I took her to a local mattress shop to select a mattress firmness and...
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
