Dear Customer,
Thank you for taking the time to leave us a review, we really appreciate it.
We are delighted to see that you had such a good experience with us and we look forward to serve you again in the future.
Many thanks
Ángel
0
Delen
SS
Svetlana Sazonova
Geverifieerd door Feefo
2 years ago
Wat Svetlana Sazonova zei over Lumon:
Excellent service
Excellent service
Angel
Lumon
2 years ago
Dear Svetlana,
Thank you for taking the time to leave us a review, we really appreciate it.
We are delighted to see that you had such a good experience with us and we look forward to serve you again in the future.
Many thanks
Ángel
0
Delen
JC
John Christy
Geverifieerd door Feefo
2 years ago
Wat John Christy zei over Lumon:
Personal service; communication was excellent
Sharan Dhillon
Lumon
2 years ago
Good afternoon John,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
JC
John Christy
2 years ago
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0
Delen
JW
Joyce Wake
Geverifieerd door Feefo
2 years ago
Wat Joyce Wake zei over Lumon:
Please review the recording of our conversation to confirm my account of it
We were happy with the service we received until the day of the exchange from your account in Euros to our account in Sterling. We believed that the exchange rate was around 1.14 €/£. Jordan...
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Sharan Dhillon
Lumon
2 years ago
Good afternoon Joyce,
Thank you for taking the time to leave us some feedback we greatly appreciate it.
I really do apologise you feel as though you have been misled in any way by Jordan. This is obviously not the service we aim to offer and I will be investigating this further.
I have asked your account manager to reach out to discuss this further so please do expect a call from us shortly.
JW
Joyce Wake
2 years ago
We would prefer to talk to someone other than Jordan Richardson as we have lost all confidence in him Thank You Joyce and Eddie Wake
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
2 years ago
Great service
Easy transaction. They walked me through the process and everything happened as they had informed me.
Jordan
Lumon
2 years ago
Good afternoon,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers.
Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
2 years ago
Its a very good service. I use it regularly
Sharan Dhillon
Lumon
2 years ago
Good afternoon,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have
found the team have been able to provide this to you on this occasion.
If there is anything we can do to gain that extra star from you please let me know.
Thank you for your kind words and thank you for choosing Lumon!
0
Delen
KE
Keith
Geverifieerd door Feefo
Spain
2 years ago
Wat Keith zei over Lumon:
A honest personal company
Explained procedure,A great personal service give by no ********. Speak to real people.Good exchange rate.
Sharan Dhillon
Lumon
2 years ago
Good afternoon Keith,
Thank you for taking the time to leave us such a wonderful review. We really do appreciate your kind words and feedback.
We are thrilled to see you have found the rates offered to be up to your expectations. Here at Lumon we not only aim to provide the best service we can to all of our clients, but we also aim to provide the best rates we can achieve. I am so glad to see the team have managed to meet these aims for you.
Thank you for choosing Lumon!
0
Delen
JM
Jacqueline Mills
Geverifieerd door Feefo
2 years ago
Wat Jacqueline Mills zei over Lumon:
From the introductory telephone call to finalising the transaction,I was given clear instructions and information.Prompt call backs were handled professionally and with courtesy.
Sharan Dhillon
Lumon
2 years ago
Good afternoon Jacqueline,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
0
Delen
MS
Martin Stern
Geverifieerd door Feefo
2 years ago
Wat Martin Stern zei over Lumon:
Very Good helpful
Sharan Dhillon
Lumon
2 years ago
Good afternoon Martin,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
If there is anything we can do to earn that extra star please do let us know.
Thank you for your kind words and thank you for choosing Lumon!
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
2 years ago
Excellent customer service, timely responses, great knowledge of the market
Sharan Dhillon
Lumon
2 years ago
Good afternoon,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
