The service was fine although the delivery wasn’t great.
0
Delen
KM
Kim Metcalf
Geverifieerd door Feefo
GBR
3 months ago
Wat Kim Metcalf zei over Long Tall Sally:
Check quality. LTS used to be quality material, really dont know what has
postage and packaging good.
delivery good
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 months ago
Be with LTS
The service most of the time is perfect. Just once I didn`t get an answer.
I am glad, that there is LTS.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 months ago
Costs more to return items you don't want than what it cost to purchase them...
Izzy
Long Tall Sally
3 months ago
Thank you for your feedback. We're sorry to hear that you were disappointed with the cost of returning your item.
We understand how frustrating it can be when return costs feel disproportionate to the original purchase price.
We appreciate you sharing your experience, and your comments will be taken into consideration as we continue to review and improve our services.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 months ago
Disappointed
Refunds taking too long and size was too small !!!
Izzy
Long Tall Sally
3 months ago
Thank you for your feedback. We're sorry to hear that the item was smaller than expected and that you've been disappointed by the length of time taken for your refund. We understand how frustrating this can be and appreciate you sharing your experience. Your comments will be reviewed internally as we continue to work on improving both our sizing information and refund processes.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 months ago
Excellent
0
Delen
JH
jane hatherley
Geverifieerd door Feefo
3 months ago
Wat jane hatherley zei over Long Tall Sally:
A VERY GOOD SHOPPING EXPERIENCE NO PROBLEMS AT ALL
EXCELLENT ORDER AND RETURNS VERY EASY AND GOOD COMMUNICATION
0
Delen
EH
Elinor Hayler
Geverifieerd door Feefo
GBR
3 months ago
Wat Elinor Hayler zei over Long Tall Sally:
Holiday buys
Easy to find what I wanted on the eebsite and the products were delivered promptly
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 months ago
Would not recommend to buy overseas without a local store.
Size chart does not match sizing of pants. Cost me 27$ to return. No info on website prior to order about cost. Size 12 fit like a size 14 or 16.
Izzy
Long Tall Sally
3 months ago
Thank you for your feedback. We're sorry to hear that the sizing did not match your expectations and that the return costs were disappointing.
We understand how frustrating it can be when an item doesn't fit as anticipated, particularly when ordering internationally.
We appreciate you sharing your experience regarding the size chart and return process, as this feedback helps us identify areas where we can improve the information and guidance provided to customers.
1
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 months ago
What happened to the quality of LTS??
Did not receive an invoice for purchase so had no idea that payment went through. Probably won't but anything else from LTS again despite purchasing a number of items over the years. Gone downhill...
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Izzy
Long Tall Sally
3 months ago
We're sorry to hear that you've been disappointed with your recent experience. We understand your concerns regarding the quality of the products and the lack of an order confirmation or invoice, which left you unsure whether your purchase had been processed.
It's particularly disappointing to hear this from a long-standing customer who has shopped with us over the years.
We appreciate you taking the time to share your feedback and are sorry that your recent experiences have not met your expectations.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.