I’m not happy about the shipping fees and the return fees and the fact that it takes so long to get my refund. If something doesn’t fit me it’s just not worth it to return it. That’s a win for LTS, I...
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0
Delen
Betrouwbare klant
Geverifieerd door Feefo
2 months ago
Good quality item of clothing.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
2 months ago
Fine
0
Delen
BJ
Brenda Johnson
Geverifieerd door Feefo
USA
2 months ago
Wat Brenda Johnson zei over Long Tall Sally:
Blue and Brown Beauty
The dress came in a timely manor.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
2 months ago
Waste of Money
The return portal was not intuitive and when I reached out to customer service their response was not the most helpful.
Timea
Long Tall Sally
2 months ago
Thank you for your feedback. We're sorry to hear that you found the returns portal difficult to use and that the support you received from our customer service team did not meet your expectations. We understand how frustrating this can be and appreciate you bringing it to our attention. Your comments will be shared with the relevant teams as we continue to review and improve our customer experience.
1
Delen
IA
iamdisappoint
Geverifieerd door Feefo
CAN
2 months ago
Wat iamdisappoint zei over Long Tall Sally:
Not for every body or everybody
Shipment updates were timely and helpful. Information on returns was easy to find. I didn't like having to pay for the return, but understand that LTS may not want to eat the costs of cross-Atlantic...
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0
Delen
Betrouwbare klant
Geverifieerd door Feefo
2 months ago
So sad that the sewing quality isn't checked better, waste of fabric
I would have loved help to get a dress wich I could keep. Tried to order the dress 3 times, but the neckline was always so messed up that it's unwearable. Supersad
Timea
Long Tall Sally
2 months ago
Thank you for your feedback. We're very sorry to hear about the repeated issues with the dress and that the quality did not meet expectations. We understand how disappointing it must be after trying to order it multiple times. Your comments regarding sewing quality and quality control have been noted and will be shared with the relevant team for review.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
2 months ago
1/75
Awful
Timea
Long Tall Sally
2 months ago
Thank you for your feedback, we're sorry to hear that the service was no as expected.
0
Delen
SU
Stevie Unsworth
Geverifieerd door Feefo
2 months ago
Wat Stevie Unsworth zei over Long Tall Sally:
Excellent service with good returns through Yours shops.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
2 months ago
Happy with product but shipping time and order status subpar this time.
Ordered on a Thursday and fulfillment took extra long this time for a single in-stock item. Order status was not updated nor did the product ship until Monday, and I never did get an order...
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We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.