Extremely happy with my purchase and would look there first in future
Very prompt and kept up to date. Easy to order lots of choice and sizes
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
14 days ago
Really disappointed with the service
The dress is still showing as undelivered on the app so I couldn’t send it back myself. I was given a link to follow to send it back and I haven’t heard anything back at all. SHAMBLES!!!!
Michelle
Long Tall Sally
14 days ago
We’re very sorry for the frustration and inconvenience this has caused. We understand how disappointing it is not to receive an update, especially when you’ve followed the link provided to arrange your return.
We can confirm that your return has not yet reached us. However, please rest assured that as soon as your return arrives and is processed, you will receive an email notification confirming that your return has been received and your refund has been issued.
Thank you for your patience and understanding. We apologise again for the inconvenience and appreciate you bringing this to our attention.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
14 days ago
Awesome products, customer service mostly invisible
Customer service is mostly invisible. Hard to reach and many E-mails go unanswered.
Michelle
Long Tall Sally
14 days ago
Thank you for your feedback. We’re delighted to hear that you’re happy with our products, but we’re sorry to hear your concerns regarding customer service. We’ve checked our records and, at present, our UK customer service team hasn’t received any contact from you. We’d appreciate the opportunity to look into this further, so please keep an eye out for an email from us requesting a few more details. We apologise for any frustration caused and thank you for bringing this to our attention.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
14 days ago
Would have no hesitation buying an item from L T S in the future. Very happ
Easy to order and arrived very quickly.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
15 days ago
Dressing gown
Good. Want to do anothe4 but don’t know how to use voucher.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
15 days ago
Difficult return/exchange policy means I won't be buying from LTS anymore
Difficult to return items now with LTS. It used to be much more seamless to return & reorder a different size. I am still waiting for my refund after 2 weeks of returning the dress. I just received...
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0
Delen
JM
Jacqui Martin
Geverifieerd door Feefo
GBR
15 days ago
Wat Jacqui Martin zei over Long Tall Sally:
A must have
Great
0
Delen
PT
Pauline Turner
Geverifieerd door Feefo
GBR
15 days ago
Wat Pauline Turner zei over Long Tall Sally:
Excellent clothing for Tall people
Good service
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
15 days ago
Service very good as always
Katie
Long Tall Sally
15 days ago
Thank you for your lovely feedback! We’re delighted you’re happy with our service as always. We really appreciate your continued support!
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.