can't figure out why I waited so long to come back for clothes. so happy I did. won't wait next time! Thanks
0
Delen
SC
Sherry C.
Geverifieerd door Feefo
CAN
13 days ago
Wat Sherry C. zei over Long Tall Sally:
Service was good overall. However, I find their return process and costs from Canada too much, thus I had stopped shopping with them for a long while, especially since going online only. These pieces...
Meer lezen
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
13 days ago
Poor Choices
They sent a UK 8, not a US 8 on some items and others were not received. LTS Customer Service didn't/wouldn't resolve this issue plus I have to pay for return shipping. It's so disappointing as a...
Meer lezen
Ida
Long Tall Sally
13 days ago
Thank you for sharing your feedback. We’re truly sorry for the disappointment and frustration caused by receiving incorrect sizing, missing items, and the difficulty you experienced when trying to get this resolved. We understand how especially frustrating this is when shopping for tall clothing, where options can already be limited. This is not the experience we want for our customers, and we sincerely apologise for the inconvenience and time this has cost you.
0
Delen
SH
Stephanie Holzhauer
Geverifieerd door Feefo
14 days ago
Wat Stephanie Holzhauer zei over Long Tall Sally:
I appreciate that the clothes are made specifically for tall women
Ida
Long Tall Sally
13 days ago
Thank you so much for your feedback! We’re really pleased to hear that you appreciate our clothes being designed specifically for tall women. It means a lot to us!
0
Delen
FH
Frances Hodgkinson
Geverifieerd door Feefo
GBR
14 days ago
Wat Frances Hodgkinson zei over Long Tall Sally:
Sleeve lengths work well as a taller person
Excellent service. Well packaged and delivered on time. No issues with returns and refund.
0
Delen
BH
Barb Hartzog
Geverifieerd door Feefo
USA
14 days ago
Wat Barb Hartzog zei over Long Tall Sally:
Great pants, jeans and service!
Shipping takes a little long, but that can’t be helped.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
15 days ago
Poor customer service.
Ordered 3 items. Received all of them two sizes too small. Sloppy! To get proper customer service took forever.
Ida
Long Tall Sally
15 days ago
We’re very sorry to hear about the sizing issue with your order and apologise for the frustration caused. We did respond to your query within 24 hours, but we understand that waiting can still feel frustrating. We’re always working to improve both our products and customer service experience, and we appreciate your feedback.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.