Long Tall Sally Beoordelingen

We’re really sorry to hear about your experience—that sounds extremely frustrating, especially after spending a significant amount and not being able to complete a return. We understand how disappointing it is when sizing doesn’t work out and the return process isn’t clear or accessible, particularly for international customers. The lack of an invoice and difficulty using the returns portal is not the experience we aim to provide, and we appreciate you highlighting these issues. Your feedback about international returns and support has been noted and will be shared with the relevant teams so it can be reviewed and improved.

We understand that international delivery fees and additional charges can be frustrating, and we’re always reviewing our options to try and offer the best possible value to our customers worldwide. We appreciate you taking the time to share your experience.