Very helpful staff who helped review options and costings for future holiday. Issued full details and very helpful in discussions
Amy
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Melissa that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Amazing!! Julie McClure is an absolute asset to your company, she was so knowledgable about the different Maldives resorts, she was honest about what she thought was getting us value for money and...
Meer lezen
Dev
Kuoni
3 years ago
Excellent to hear that having the knowledge struck a chord for this excellent Indian Ocean booking. Honest, candid and transparent advice are what we deliver here @ Sheffield Kuoni.
Thank you for commenting on the service, I will pass these lovely words to Julie.
Kindest
Dev Armugam
Store Manager
Fantastic service. Highly knowledgeable and great team! Recommended.
Samantha
Kuoni
3 years ago
Dear Paul,
Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming trip with us.
Kindest Regards
Sam
Datum van aankoop: 17/07/2023
0
Delen
MB
Mr David Brown
Geverifieerd door Feefo
3 years ago
James
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
We were looking to book online through Kuoni’s website and a rep offered to call us and talk through our options. I’m glad we did as she offered us a better deal and saved us some money! We have now...
Meer lezen
Alison
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Datum van aankoop: 13/08/2023
0
Delen
MM
Mrs Louisa McEwan
Geverifieerd door Feefo
3 years ago
Nikki
Kuoni
3 years ago
Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent holiday booking experience with Kuoni.
Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with your future travel plans.
Thanks
Nikki
Datum van aankoop: 09/08/2023
0
Delen
MF
Mr Martin Fretwell
Geverifieerd door Feefo
3 years ago
Samantha
Kuoni
3 years ago
Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Kindest Regards
Sam
We had spoken to Jenny before we arrived and she had spent time getting us some quotes which were really good for us and she allowed us to edit it until we got exactly what we wanted. Everything was...
Meer lezen
Dev
Kuoni
3 years ago
Wonderful to read that the instore experience was delivered on point, and that chocolates were also freely available. We take pride in ensuring that the creations utilise the time efficiently and have the right balance for a family.
Kindest
Dev Armugam
Store Manager
Booking with Kuoni is fine if you are not concerned about the cost. ""If you need to ask the cost you cannot afford it"" A well known phrase when dealing with high end purchases.
For many recent...
Meer lezen
Holly
Kuoni
3 years ago
Dear Mr Allen
As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers are highly valuable to us.
I appreciate that it would have been helpful to have been provided with a breakdown of costs for each of element of your holiday, however it is standard practice for Tour Operators to combine services and then present them as a package for consideration at an overall cost. Package holidays are defined under the Package Travel Regulations as ones that are offered, sold or charged at an inclusive or total price.
I’m pleased to hear that Chelsea found you a suitable solution and would like to take this opportunity to thank you for booking with us. Rest assured, your holiday is fully protected through both ATOL and ABTA and you’ll have our full support throughout your travels.
We look forward to assisting in any way we can prior to your forthcoming Holiday with us.
Best wishes,
Holly.
Experience in store was fine. V Helpful staff. Disappointed not to receive follow up on questions we had. Luggage allowed on 3 flights, seats etc. A small matter but a speedier response would...
Meer lezen
Melissa
Kuoni
3 years ago
Hi Janice,
Thank you for your feedback and I am sorry there has been a delay in the airline coming back to us regarding the luggage for your internal flight. I have asked your PTE to contact you today with an update regarding the additional luggage request and to run through any of the other information you need. I do hope you are looking forward to your trip with us.
Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.
Deze badges controleren of de milieuclaims van Kuoni duidelijk zijn en kloppen, zodat je zeker weet dat je duurzaam winkelt. Ontwikkeld in samenwerking met Ethy.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
