The reason I am not giving 5 stars is because, the detailed holiday itinerary/ confirmation that are sent are not consistent in showing agreed/finalised details. The room types that appear vary from...
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Cheryl
Kuoni
3 months ago
Thank you for your feedback on your recent booking. We understand your points regarding the confirmations as this isn't ideal and not consistent with our paperwork. I believe your travel expert is working on this for you and will resend it to you at the standard reflective of Kuoni and we will keep working with you until this until you have the confirmation that is a good standard. Thank you for booking your holiday with Kuoni and please let us know how we can continue to help.
Datum van aankoop: 04/06/2026
0
Delen
MS
Mrs Pauline Stubbs
Geverifieerd door Feefo
GBR
3 months ago
Wat Mrs Pauline Stubbs zei over Kuoni:
Great staff, warm and welcoming. Nothing is too much trouble - to ensure you get the holiday you want.
Alex
Kuoni
3 months ago
Pauline, thank you for your kind words . Its always a pleasure to help you plan your next adventure , I am excited to hear all about this next one !
Many thanks
Alex Killeen
Store Manager
Datum van aankoop: 11/06/2026
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 months ago
Kelly at Kuoni listened and made suggestions re our trip (safari) . Very knowledgeable and has put together a great experience for us . Lovely lady to speak to and feel safe in her hands as we are in...
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Suzanne
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Datum van aankoop: 30/05/2026
0
Delen
MT
Mr Paul Thompson
Geverifieerd door Feefo
GBR
3 months ago
Wat Mr Paul Thompson zei over Kuoni:
Friendly and knowledgable staff. Gave us a few really good options. Difficult to choose
Melissa
Kuoni
3 months ago
Hi Paul and Debra,
Thank you for booking with us again and sending in your lovely comments. Malaysia is going to be fantastic, please let us know if there is anything you need at any stage.
Kind regards
Melissa
Datum van aankoop: 04/06/2026
0
Delen
MS
Mr Lalit Shah
Geverifieerd door Feefo
GBR
3 months ago
Wat Mr Lalit Shah zei over Kuoni:
Michelle dealt with the process along with Lucy , both of them are very good
Lucy
Kuoni
3 months ago
Dear Client
Thank you for your 5* review and kind comments about the service you received in store. I will be sure to pass your comments onto Michelle. We're glad that we could help you once again.
Best wishes
Lucy Hughes
Store Manager
Datum van aankoop: 09/06/2026
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 months ago
All the staff I spoke to were helpful and informative ! Helped us to clarify what we wanted for our holiday .
Thank you .
Datum van aankoop: 09/06/2026
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 months ago
Sam was really great and patient
Datum van aankoop: 05/06/2026
0
Delen
MD
Mr Wayne Davies
Geverifieerd door Feefo
GBR
3 months ago
Wat Mr Wayne Davies zei over Kuoni:
I can’t add any comments. You guys went above and beyond to help me with my first holiday abroad.
Arron
Kuoni
3 months ago
Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Arron Mitchell
Assistant Manager
Datum van aankoop: 08/06/2026
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 months ago
Ricky
Kuoni
3 months ago
Hello
Thank you for your kind rating and for allowing Florence to craft your next escape.
Has been our pleasure crafting your escapes over the years, I very much appreciate you allowing us to do so and for your loyalty.
We remain at your service should you need anything prior to travel.
Thank you again
Kind regards
Ricky
Store Manager
Kuoni Milton Keynes
Datum van aankoop: 08/06/2026
0
Delen
MX
Ms Tamsin Xerxes
Geverifieerd door Feefo
3 months ago
Wat Ms Tamsin Xerxes zei over Kuoni:
Couldn't fault it, absolutely brilliant service.
Ricky
Kuoni
3 months ago
Hello Tamsin,
Thank you for your kind comment and for allowing Daniel and Florence to craft your escape.
Delighted you enjoyed your booking experience with us, I shall pass your feedback to Daniel and Florence. I hope you are both excited to be getting away. Let us know if we can do anything in the meantime.
Kind regards
Ricky
Store Manager
Kuoni Milton Keynes
Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.
Deze badges controleren of de milieuclaims van Kuoni duidelijk zijn en kloppen, zodat je zeker weet dat je duurzaam winkelt. Ontwikkeld in samenwerking met Ethy.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
