Kelly's Storage Beoordelingen

Thank you so much for your feedback. We are so pleased you found your experience with Kelly's to be excellent! We will be sure to share your lovely feedback with the team. Kind regards, Joley, Customer Experience Team

Thank you for your feedback, our teams always look to go the extra mile wherever they can while always remaining efficient and friendly as you pointed out!We will pass on your fantastic feedback to the team! Best wishes, Joley, Customer Experience Team

Thank you for your feedback Jo. It is great to hear that you found Nick and Gil professional and patient with your mother, our team always look to go above and beyond!We will pass on your lovely feedback to the Nick and Gil! Best wishes, Joley, Customer Experience Team.

Thank you for your feedback Rachel, we really appreciate it. It is fantastic to hear that the service was smooth and everything was on time! We will pass on your fantastic feedback to the team! Best wishes, Joley, Customer Experience Team

Thank you for your feedback! It is great to hear that the team are always happy to help!We will pass on your lovely feedback to the team! Best wishes, Joley, Customer Experience Team

Thank you for your feedback Shannon, we are so pleased you were impressed with the loading service, it really makes everything so much easier! Best wishes, Amy, Customer Experience Team

Thank you for your feedback Sai, it is great to hear you were recommended by a friend and were impressed with the ease of the service. We will pass on your lovely feedback to the team! Best wishes, Amy Customer Experience Team

Thank you for your amazing feedback! It is so lovely to hear you were impressed with the whole service and impressed with the ease of it all! We look forward to seeing you again. Best wishes, Amy, Customer Experience Team

We are so pleased we could take all the stress away for you and hopefully we will see you again! Best wishes, Amy, Customer Experience Team

Thank you for your feedback Karen and we are sorry to hear about the challenges that occurred back in 2019 when we initially collected your goods. Our website is a useful estimation tool but not always accurate, which is why we always recommend you speak with a sales adviser first which you did. Thank you for providing us with a detailed list of items that you needed to store, our customers often have the need to store more than they originally anticipated which can result in needing more space on the day however this is optional. From looking at your booking we returned 24 hours later to collect the remainder of your items and this was resolved over the phone. I can see the picture you have attached is from after your access and not from when we collected the goods, we have since resolved this insurance issue with you and have replaced the broken mirrors. Thank you for storing with us for over 12 months and if there is anything else we can do please contact us directly. Best wishes, The Customer Experience Team.