Excellent service, was promptly called after items paid for were found to be out of stock. I was informed they would be 4 to 6 weeks and offered a refund, I declined and said I'd wait. They arrived...
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Productbeoordelingen
Datum van aankoop: 29/06/2020
0
Delen
DV
David Vickers
Geverifieerd door Feefo
6 years ago
Wat David Vickers zei over Keen's Tackle and Guns:
Lots of excuses. Did not phone back
Still waiting for item 2 weeks later!!!
Sales
Keen's Tackle and Guns
6 years ago
Hi Jamie,Thank you for your feedback.
We are sorry to learn that you did not receive your order. The item was dispatched from the shop and a tracking number has been forwarded to you. As discussed on the phone we have also sent a replacement order. We take great pride in our customer service and prompt delivery times and thank you for bringing this to our attention. Due to the covid pandemic and these difficult times we are continually monitoring our stock levels .
Regards
Keens
Productbeoordelingen
Sales
Keen's Tackle and Guns
6 years ago
Hi Jamie,Thank you for your feedback.
We are sorry to learn that you did not receive your order. The item was dispatched from the shop and a tracking number has been forwarded to you. As discussed on the phone we have also sent a replacement order. We take great pride in our customer service and prompt delivery times and thank you for bringing this to our attention. Due to the covid pandemic and these difficult times we are continually monitoring our stock levels .
Regards
Keens
Brilliant company. Quick response to inform me of available stock of braid and sent out my new rod the following day - allowing me to put a bend in the rod at the weekend.
Great service at a great...
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Productbeoordelingen
Datum van aankoop: 20/07/2020
0
Delen
DT
Daniel Thorpe
Geverifieerd door Feefo
pontypridd
6 years ago
Wat Daniel Thorpe zei over Keen's Tackle and Guns:
Keen's Tackle and Guns is Wales' largest fishing tackle and hunting store. We offer an extensive range of products for all types of Angler and Huntsmen within our 2 large stores and via our online website.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Keen's Tackle and Guns is Wales' largest fishing tackle and hunting store. We offer an extensive range of products for all types of Angler and Huntsmen within our 2 large stores and via our online website.
