Wat Burmarsh Parish Council zei over KCS Education:
The process of setting up an account took months and then my first order did not arrive after 2 months, then i had to chase it
Gillian
KCS Education
3 years ago
Thank you for your comments , your establishment have had an account with ourselves for many years so please accept our apologies for any confusion that may have arisen.
The order in question was placed on 29th September and delivered on 30th September .
BC
Burmarsh Parish Council
3 years ago
Thank you Gillian for your prompt reply, and your apology is welcome, though your version of the story is different to mine. I do not particularly wish to continue this discussion but do think that, for your organisation's learning purposes, it should be acknowledged that my simple order for a box of paper was placed on 27th July and chased on 27th August and again on 28th September.
Productbeoordelingen
Datum van aankoop: 29/09/2022
0
Delen
SS
Stoborough Ce Va Primary School
Geverifieerd door Feefo
3 years ago
Wat Stoborough Ce Va Primary School zei over KCS Education:
Delivery person is wonderful and orders are prompt.
Krishna
KCS Education
3 years ago
Thank you for your kind comments, our delivery team is very proud of the service they deliver and will certainly appreciate your feedback.
Datum van aankoop: 29/09/2022
1
Delen
LH
Learn English At Home
Geverifieerd door Feefo
3 years ago
Wat Learn English At Home zei over KCS Education:
Fast delivery, good variety of products, super customer service whan I had a query.
KCS are an excellent company but unless I book next day delivery it doesn't seem to go to plan. The last two deliveries which have been for a specific date [excluding their excellent next day...
Meer lezen
Krishna
KCS Education
3 years ago
I`m sorry to hear your disappointed on this occasion.
All orders are placed for next day delivery. Unfortunately with this order being received at 3:45 on 22/09 we missed the 2pm cut off. Please accept our apologies that a delivery date wasn't confirmed on the call.
If there is anything else I can assist you with please contact myself directly.
Kind regards
Krishna
Productbeoordelingen
Datum van aankoop: 22/09/2022
0
Delen
KA
Kensington Aldridge Academy
Geverifieerd door Feefo
3 years ago
Wat Kensington Aldridge Academy zei over KCS Education:
Your customer support were very helpful and sorted my issue straight away.
Datum van aankoop: 20/09/2022
1
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 years ago
Although initial delivery was prompt, the order was incomplete and, after the second delivery, I am still awaiting two ordered items.
Productbeoordelingen
Datum van aankoop: 21/09/2022
0
Delen
UC
University For The Creative
Geverifieerd door Feefo
3 years ago
Wat University For The Creative zei over KCS Education:
Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
