Advertised as reduced from £80 to £30 the sweater was attractive. Received in good time.
When unpacked, I found a ‘genuine’ , not reduced price label giving the value as £20.
What would cross your...
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Customer Services
JOY
6 years ago
Hello,
Thank you for leaving us the review- as we said via email, we are really sorry about this mistake. We must have accidentally forgotten to update the price again on the website even though we did on the product itself. If this happens to anyone we will immediately refund the difference. Again, we are sorry that this has happened. The eCommerce team has since updated the price online. We aim to be fair and just company but sometimes accidents happen but we will always take responsibility and correct them.
JOY x
Datum van aankoop: 04/01/2020
0
Delen
PD
Peter Dixon
6 years ago
Wat Peter Dixon zei over JOY:
Arrived really quickly
Customer Services
JOY
6 years ago
Hello,Thanks for the fab review! I hope you had a great weekend :)
JOY x
The coat I ordered was of excellent quality but the colour and length were not suitable for me.
I returned it and received my money back the next day. I was very impressed.
Customer Services
JOY
6 years ago
Thank you for the great review! I hope you're having a good day!JOY x
Datum van aankoop: 01/01/2020
0
Delen
Betrouwbare klant
6 years ago
Perfect
Productbeoordelingen
Datum van aankoop: 01/01/2020
0
Delen
Betrouwbare klant
6 years ago
Prompt and efficient service. Very pleased.
Customer Services
JOY
6 years ago
Thank you for the great review!I hope you have a good day and a fab weekend :)
JOY x
My first experience with Joy was a mixed one. I ordered some sale items which were delivered promptly and that I am very happy with. Good quality, value and accurate sizing. However, upon checking my...
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Customer Services
JOY
6 years ago
Hi,Thank you for your feedback.
We have now since got a voicemail system for future issues.
I am glad this issue was dealt with so promptly. Over the Christmas/NYE period we have had some time off explaining the lack of response- I am so sorry about this!
I hope you're having a lovely 2020 so far :)
JOY x
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
