Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Jetlineholidays.com Beoordelingen | Klantenservicebeoordelingen voor {{merchantUrl}} | Feefo

MH

Mary McMurray-Herbert

Lincoln

5 years ago

Wat Mary McMurray-Herbert zei over Jetlineholidays.com:

Dreadful experience Won't use again- Customer service non existent!

By issuing correct paperwork & dealing with customer queries

Productbeoordelingen

Datum van aankoop: 07/05/2019

7

GS

Gloria Stark

5 years ago

Wat Gloria Stark zei over Jetlineholidays.com:

Must try them!

Excellent service, deal over the phone and confirmed though email Well informed all the time Provided service as described Will use them again Cheaper than if I have done it myself

Productbeoordelingen

Datum van aankoop: 13/11/2019

1

Betrouwbare klant

6 years ago

All arrangements were good and the hotel in Prague - The Pure White - was excellent.

Kallum

Jetlineholidays.com

6 years ago

Hi, Thank you for taking the time to leave us a review, it is much appreciated! Regards, Kallum

Productbeoordelingen

Datum van aankoop: 06/12/2019

0

Betrouwbare klant

6 years ago

SENT OUT TICKETS IN POST WHEN EMAIL FAILED

Kallum

Jetlineholidays.com

6 years ago

Hello, Thank you for taking the time to leave us a review, it is much appreciated! Regards, Kallum

Productbeoordelingen

Datum van aankoop: 03/02/2020

0

KR

Keith Robinson

Surrey

6 years ago

Wat Keith Robinson zei over Jetlineholidays.com:

Baggage Charges

I was not told when buying my holiday nor is it clear on my invoice - I was shocked to be told by Air Malta(I consider a National Airline & not a Low Cost Airline) that I had to pay a Baggage Charge...

Meer lezen

Kallum

Jetlineholidays.com

6 years ago

Hello Keith, Thank you for taking the time to write us this review. We are sorry to hear about your baggage charges coming as an unexpectedly annoyance for yourself. We always aim to disclose all important information in the booking process and confirmation email, we are sorry that you deem this to not have been successful. Baggage prices are normally dealt with through the airline and on request can be booked through us, we apologise for this maybe not being as clear. Regards, Kallum

KR

Keith Robinson

6 years ago

I would disagree with you Kallum, more Airlines, we were told by Air Malta, are looking to introduce baggage charges, but I have never before paid them in this way. When booking my last few holidays in Canada, New York & Geneva I have not been asked about baggage charges as its been all inclusive So you need to get your staff to bring it to Customers attention that if an Airline you are using is imposing a Baggage Charge to tell them their options which includes booking through you. Poor Customer Service.

Kallum

Jetlineholidays.com

6 years ago

Hi Keith, We will make our sales team aware of this situation and take into consideration this matter for future bookings, you indeed do make a valid point so we apologise for this.

Productbeoordelingen

Datum van aankoop: 13/10/2019

0

Betrouwbare klant

6 years ago

Easy

Easy and efficient booking at a reasonable price. Great hotel

Kallum

Jetlineholidays.com

6 years ago

Hello, Thank you for taking the time to leave us a review, it is much appreciated! Regards, Kallum

Productbeoordelingen

Datum van aankoop: 10/07/2019

0

MP

Martine Proctor

Nottingham

6 years ago

Wat Martine Proctor zei over Jetlineholidays.com:

Good holiday shame about transfer

Second time I booked with them, second time our transfer ride never showed up!

Kallum

Jetlineholidays.com

6 years ago

Hello Martine, We are sorry to hear about your transfers. Rest assured I will pass this onto our product team to see why your transfer did not turn up. Regards, Kallum

Productbeoordelingen

Datum van aankoop: 03/07/2019

0

Betrouwbare klant

6 years ago

Excellent hotel. Very friendly and helpful staff. Hotel was in ideal position to walk int Funchal and also nearby villages.

Kallum

Jetlineholidays.com

6 years ago

Hello, We are glad to hear you had a great stay here, thank you for your review! Regards, Kallum

Productbeoordelingen

Datum van aankoop: 18/01/2020

0

PA

Patricia Anderson

6 years ago

Wat Patricia Anderson zei over Jetlineholidays.com:

we had a lot of trouble retrieving our boarding passes off line also .on the return. The Hotel was exelent

Kallum

Jetlineholidays.com

6 years ago

Hello Patricia, We are sorry to hear that you had a problem retrieving your boarding passes, we hope this did not cause too much stress to your holiday. Regards, Kallum

Productbeoordelingen

Datum van aankoop: 22/02/2020

0

Betrouwbare klant

6 years ago

Very disappointed all round.

The hotel was good except for the shower it was impossible to get into as it was sunken down approx.1-2 foot. The boat was nice except for the food little to suit the English palate and small...

Meer lezen

Kallum

Jetlineholidays.com

6 years ago

Hello, We are very sorry to hear that you were disappointed with your holiday. We will pass this onto our product team to investigate certain parts of your trip, we can only apogees for the service of your hotel and cruise. Regards, Kallum

Productbeoordelingen

Datum van aankoop: 15/10/2019

0

Jetlineholidays.com Beoordelingen

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Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?