We are sorry this item was missed from you order. We will be in touch immediately to arrange for it to be sent to you. Thank you for the feedback.
Customer Services
Jersey Pottery
10 years ago
We have checked with our warehouse and we believe the paper was sent but wrapped in a roll with the other paper so you did in fact receive it but may not have seen it. Please check and if not we will resend.
A bit small and mean looking as a dinner plate, but would be ok as a cake plate
Customer Services
Jersey Pottery
10 years ago
Thanks for your feedback. The Gremolata plate is not described as a dinner plate on our website. It is described as a 23 cm plate which is what is what you received.
Thanks for your feedback. The Gremolata plate is not described as a dinner plate on our website. It is described as a 23 cm plate which is what is what you received.
Thanks for your feedback. The Gremolata plate is not described as a dinner plate on our website. It is described as a 23 cm plate which is what is what you received.
Thanks for your feedback. The Gremolata plate is not described as a dinner plate on our website. It is described as a 23 cm plate which is what is what you received.
I paid £3.00 per set for gift wrapping. I consider what was supplied to be unacceptable both in terms of presentation and cost; in short not fit for purpose and I was embarrassed to give them as...
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Customer Services
Jersey Pottery
10 years ago
We are sorry you experienced these issues. As you know we have offered you a full refund without requiring return of the goods. We have a new gift wrapping service that had not worked as we would have wished for a unboxed ceramic item. we will ensure in future all items are boxed so the gift wrap looks better. Thank you for your feedback.
The actual goods were as seen on the website and as expected. They looked well made and I liked them as much as when I chose to order them. Hopefully they will wash equally well.
Customer Services
Jersey Pottery
10 years ago
Thank you for your feedback. We are glad you like the product.
Lovely bowl spoiled by a small chip on the base. Should have been picked out before despatch and sold as a second. Easily resolved though.
Customer Services
Jersey Pottery
10 years ago
Thank you for taking the time to submit your feedback. We are glad you are pleased with the service and sorry the item arrive chipped. We don't sell seconds so wouldn't have sold it as such but will replace any damaged goods. Inevitably a few ceramic items do very occasionally get damaged in transit but we will also replace items very quickly. Thank you for choosing Jersey Pottery.
The pattern is delightful which is why we bought them.
Quite expensive so very disappointed that the cork lids do not seal and the coffee or tea does not remain dry. Therefore the key functional...
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Customer Services
Jersey Pottery
10 years ago
We are sorry you were not satisfied with your storage jar. We'd be happy to replace it and offer a refund if you wish. Please contact us via the contact form on our website. Thank you for your feedback. We will take in onboard.
TC
Trusted Customer
10 years ago
Very prompt response and reasonable to offer a refund. We like their appearance and intend to keep them - they match the bowl we bought in Rye. It's a functional design issue and if possible we'll get a better lid.
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We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
