Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Jersey Plants Direct Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/jersey-plants-direct | Feefo

MM

Mr Raymond Morris

Peterborough

4 years ago

Datum van aankoop: 11/08/2020

Wat Mr Raymond Morris zei over Jersey Plants Direct:

Dissapointed

The service was good but the pansy planes are poor, I paid for established plants but received what appeared to be plug plants which leaves me little change of bringing them on to plant out for...

Alles lezen

Hope

Jersey Plants Direct

4 years ago

Good morning, thank you for your review and for your time earlier. I am sorry to hear about the condition your plants arrived in, as discussed it seems like they were in transit for too long, therefore I have issued some replacement plants which will be with you shortly. Thank you again for the review and my apologies for the inconvenience. Hope Gibb Jersey Plants Direct

Productbeoordelingen

Hope

Jersey Plants Direct

4 years ago

Good morning, thank you for your review and for your time earlier. I am sorry to hear about the condition your plants arrived in, as discussed it seems like they were in transit for too long, therefore I have issued some replacement plants which will be with you shortly. Thank you again for the review and my apologies for the inconvenience. Hope Gibb Jersey Plants Direct

0

Betrouwbare klant

4 years ago

Datum van aankoop: 11/08/2020

Geüploade media

Alle media weergeven (4)

Disappointed

The plants arrived and they were either smaller than advertised, long and straggly and them at the base of the plants was think and about ready to snap. (See photo). My previous order was for apricot...

Alles lezen

Daniel

Jersey Plants Direct

4 years ago

It was a pleasure to speak to you I am sincerely sorry to see the condition of these plants. I am pleased we could discuss this and arrange replacements if you have any further problems or questions please don't hesitate to contact me at daniel@fpnl.net

Productbeoordelingen

0

MH

Mrs Daphne Ledward-hands

4 years ago

Datum van aankoop: 07/08/2020

Wat Mrs Daphne Ledward-hands zei over Jersey Plants Direct:

Nice plants - shame about the breakages.

I ordered these plants for a late summer show in a planter. When they arrived, one box of plants was badly damaged and was delivered upside down, which is the kind of handling begonias can't...

Alles lezen

0

MG

Mrs Ros Green

4 years ago

Datum van aankoop: 04/08/2020

Wat Mrs Ros Green zei over Jersey Plants Direct:

These are the worst plants we have ever had from you. They arrived in the very hot spell looking very weary and although we gave them a lot of TLC we lost 95% of them. Possible they were too large...

Alles lezen

Daniel

Jersey Plants Direct

4 years ago

Thank you for taking the time to discuss this matter with me I am very sorry that did not survive the recent hot weather. I am pleased we were able to discuss this and arrange compensation for the affected item.

Productbeoordelingen

0

MB

Mrs P Bullock

Hamworthy Poole

4 years ago

Datum van aankoop: 04/08/2020

Wat Mrs P Bullock zei over Jersey Plants Direct:

Very disapionted with plants this year very leggy and the mystery pack poor

This is the first time I have not been happy with my plants I will take into account the delivery times but still disappointed with leggy plants mystery pack was rubbish

0

MF

Mrs Catherine Fitzpatrick

bexley

4 years ago

Datum van aankoop: 04/08/2020

Wat Mrs Catherine Fitzpatrick zei over Jersey Plants Direct:

plants very poor and will not repeat order next year

Daniel

Jersey Plants Direct

4 years ago

I am very sorry that your plants arrived in this condition thank you for taking the time to discuss this with me so we could arrange compensation for the affected item.

Productbeoordelingen

0

MP

Mr R Preece

4 years ago

Datum van aankoop: 04/08/2020

Wat Mr R Preece zei over Jersey Plants Direct:

Out of 170 plug plants all we received was 118

Better packaging

Daniel

Jersey Plants Direct

4 years ago

I am very sorry that some of your plant did not survive, thank you for taking the time to discuss this with me so we could arrange a replacement for the affected plants

Productbeoordelingen

0

MK

Miss B Kemp

4 years ago

Datum van aankoop: 04/08/2020

Wat Miss B Kemp zei over Jersey Plants Direct:

not great condition

Sadly these plug plants did not arrive in great condition and when potted into trays they rotted from the roots - only aboout 40 have survived. Had to order another 170 to replace them on 24th Aug.

Daniel

Jersey Plants Direct

4 years ago

It was lovely to speak to you I am very sorry that this happened to your 1st set of these plants, I am glad to hear you 2nd batch is doing well and that we could discuss this and arrange compensation for the inconvenience caused

Productbeoordelingen

0

Betrouwbare klant

4 years ago

Datum van aankoop: 04/08/2020

Good quality plants but they keep sending me the wrong variety

Label their plants better so they don't send out the wrong ones.

Daniel

Jersey Plants Direct

4 years ago

I am very sorry for the mistakes made with you order, Thank you for taking the time to discuss this matter with me so we could arrange compensation.

0

MH

Mr Gareth Herbert

4 years ago

Datum van aankoop: 04/08/2020

Wat Mr Gareth Herbert zei over Jersey Plants Direct:

Delivering plants from an order over a month apart is no good when they are required to be planted out together they were all winter beding plants and need to be planted at the same time this was the...

Alles lezen

0

Jersey Plants Direct Beoordelingen

Pansy Can Can (Autumn) 70 PlantsMeer beoordelingen van dit product (138)Productwebsite bekijkenDissapointing outcome to my order

Pansy Colourburst (Autumn) 170 PlantsMeer beoordelingen van dit product (62)Productwebsite bekijkenSee above - so disappointed. A waste of time and money

Mystery Plant Offer AutumnMeer beoordelingen van dit product (1,214)Productwebsite bekijkenThese plants were fine and are doing well

Pansy Colourburst (Autumn) 170 PlantsMeer beoordelingen van dit product (62)Productwebsite bekijkenplants very poor only half grew and will not be using your service again

Primrose Rainbow 170 PlantsMeer beoordelingen van dit product (57)Productwebsite bekijkenvery poor and again will not be getting them again

Polyanthus High Seas 170 PlantsMeer beoordelingen van dit product (55)Productwebsite bekijkenEmailed customer service to complain about the issue but have since received no reply. Feel that communication from suppliers could be improved.

Pansy Ruffles Raspberry Mix 170 Plug PlantsMeer beoordelingen van dit product (1)Productwebsite bekijkenNot great condition plants rotted from roots. Less than one third have survived. Bought more to replace them - just about to pot up. Hope that these will fare better.

Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?