Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

JD Sports Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/jd-sports-uk-uk | Feefo

Alle 91,084 beoordelingen worden weergegeven

Sarah Newnham

Swanley

4 years ago

Datum van aankoop: 20/04/2020

Wat Sarah Newnham zei over JD Sports:

Perfect service

Prompt delivery and order perfectly dispatched. Absolutely faultless. Thankyou

Productbeoordelingen

Betrouwbare klant

5 years ago

Datum van aankoop: 11/04/2020

This is not good and I would like my money back

I have not received my parcel and you have havent sent me my money back

Productbeoordelingen

Stuart Stone

doncaster

5 years ago

Datum van aankoop: 20/02/2020

Wat Stuart Stone zei over JD Sports:

awful, thieves

awful, ordered items, parcel was damaged, an item was missing from it, this also happened once before about 6 months earlier or so, spent hundreds of pounds with JD. but not anymore after this,...

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Productbeoordelingen

Betrouwbare klant

5 years ago

Datum van aankoop: 17/04/2020

Still waiting for refund from goods returned nearly a month ago i!

Long refund delay

Mollie

JD Sports

5 years ago

Hello, Thank you for your review. I am sorry to hear this! Looking into your account I can see that this has now been resolved for you and a refund has been processed, however I would like to thank you for your feedback as ultimately it helps us to improve. Nothing pleases us more than when our customers are happy. We hope to see you again soon. Many thanks. Mollie, JD Sports Online Review Team

Productbeoordelingen

Tyler Horton

Tamworth

5 years ago

Datum van aankoop: 25/04/2020

Wat Tyler Horton zei over JD Sports:

Where is my delivery

I have not received my parcel it’s been over 1 month and 1 week now

Mollie

JD Sports

5 years ago

Hello Tyler,Thank you for your review.I am sorry to hear this!So I am able to look into this further for you, please email your order details to us on: onlinereviews@JDSports.co.uk quoting reference: #10843360 in the subject.Many thanks.Mollie,JD Sports Online Review Team

Productbeoordelingen

Paul Hankinson

5 years ago

Datum van aankoop: 23/04/2020

Wat Paul Hankinson zei over JD Sports:

They keep delaying my order but give no reason!

My order was meant to arrive 2 days ago, I keep receiving the same text saying that the order is delayed. I sent an email to customer service and got no response. According to the order status it was...

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Mollie

JD Sports

5 years ago

Hello Paul, Thank you for your review. I am sorry to hear this! Looking into your account I can see that your order has now been delivered, however I would like to thank you for your feedback as ultimately it helps us to improve. Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return. Many thanks. Mollie, JD Sports Online Review Team

Paul Hankinson

5 years ago

They eventually apologised months later, even that is unsatisfactory.

Productbeoordelingen

Tracey Wilkinson

Hayes

5 years ago

Datum van aankoop: 16/04/2020

Wat Tracey Wilkinson zei over JD Sports:

Make sure my order arrives and don't keep sending me to hermes who tell me its been delivered. When it has not

Mollie

JD Sports

5 years ago

Hello Tracey, Thank you for your review. I would like to apologise and thank you for your feedback regarding delivery as ultimately it helps us to improve. Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return. We hope to see you again soon. Many thanks. Mollie, JD Sports Online Review Team

Lucy Garrett

5 years ago

Datum van aankoop: 27/04/2020

Wat Lucy Garrett zei over JD Sports:

I still haven't received my order, it now been a month? I have contacted you and still waiting to hear back from someone?

Mollie

JD Sports

5 years ago

Hello Lucy, Thank you for your review. I am sorry to hear this! Looking into your account I can see that this has now been resolved for you and a full refund has been processed, however I would like to thank you for your feedback as it really does help us to improve. We hope this experience has not put you off from shopping with us again in the future as we value your custom highly. Many thanks. Mollie, JD Sports Online Review Team

Productbeoordelingen

Stephen Driscoll

5 years ago

Datum van aankoop: 15/04/2020

Wat Stephen Driscoll zei over JD Sports:

Terrible service. Still waiting for my order after 8 days! Even with the current crisis this is much longer than any other order I have made from other stores.

Mollie

JD Sports

5 years ago

Hello Stephen, Thank you for your review. I am sorry to hear this! Looking into your account I can see that this has now been resolved for you and a full refund has been processed, however I would like to thank you for your feedback as ultimately it helps us to improve. Please be assured that we value your custom highly and would love to see you return. Many thanks. Mollie, JD Sports Online Review Team

Stephen Driscoll

5 years ago

Was resolved by myself purchasing from another retailer and receiving the kind of service customers expect, not by yourselves making me wait 14 days then simply returning my money.

Productbeoordelingen

Betrouwbare klant

5 years ago

Datum van aankoop: 15/04/2020

wrong item sent

We were sent some socks instead of the football!

Mollie

JD Sports

5 years ago

Hello,Thank you for your review.I am sorry to hear that you received the incorrect item, I understand this must have been highly disappointing.Looking into your account I can see that you have been in touch with our customer care team regarding this, however if there is anything further I can assist you with in relation to this please do not hesitate to email us on: onlinereviews@JDSports.co.uk quoting reference: #10331466 in the subject.We really hope to see you again soon.Many thanks.Mollie,JD Sports Online Review Team

Betrouwbare klant

5 years ago

I have returned the socks but haven’t had any confirmation if they’ve been received and I’ve still not received the ball I ordered 14th April. Can you help with this please ?

Productbeoordelingen

Nog geen uitnodiging voor een beoordeling ontvangen?

Over JD Sports

Supplying the latest and greatest branded street-style and sports fashion goods for over 30 years, with 1000s of exclusive products. JD Leads the way.

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0161 767 2745

JD Sports Fashion Plc, Hollinsbrook Way, Pilsworth, Bury, Lancashire, BL9 8RR, United Kingdom

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Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?