I bought a triple cocoon from JB furniture and paid for the white glove service. It was definitely worth the extra money. The chap turned up on time with no fuss, unpacked everything set it all up...
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Dave
JB Furniture
4 years ago
Hi Tracy,
Thank you for taking time to write such a positive review. We're really please to hear you're happy with your triple cocoon and our white glove delivery service. We will pass your kind comments about our driver to our delivery team. We hope you enjoy your new cocoon for many years to come and look forward to welcoming you back into store in the future.
Delighted with our garden furniture. Quality and service could not be faulted, even though we had to wait longer than we anticipated, but that was out of your control but Dianne kept us informed all...
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Dave
JB Furniture
4 years ago
Hi Philip,
Thank you for taking time to give feedback, we're delighted to hear you're happy with your new Portofino mini corner set along with the polite, considerate and informative service you received from both our sales and delivery teams. We hope you enjoy your new garden furniture for many years to come.
Hi J,
Thank you for rating JB Furniture 5 star. We're delighted to hear you're happy with your new Opera conservatory furniture along with the hassel free service and good delivery we provided. We hope you enjoy your new Opera furniture for many years to come.
Hi Tracey,
Thank you for taking time to write a review, we're really pleased to hear you're happy with your new garden furniture table cover along with the excellent service you received from JB.
Brilliant service from diane and staff great selection of ratton garden furniture defo recommend .
Dave
JB Furniture
4 years ago
Hi Alan,
Thank you for taking the time to write a review, we're all very pleased to hear you're happy with your new Richmond corner set along with the brilliant service your received from all our teams here at JB. Enjoy your new garden furniture.
Excellent service, our conservatory chairs are well made and very comfortable. These arrived on time, despite the delays all suppliers are experiencing at the moment. We were given a delivery window...
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Dave
JB Furniture
4 years ago
Hi Kim,
Thank you so much for taking the time to write such a positive review, we're delighted to hear you're happy with your new Madrid chairs along with the excellent service you received from both our sales and delivery teams. We hope you enjoy your new Madrid chairs for many years to come.
Very helpful and advised when delivery would be and received phone call once received to arrange delivery date
Dave
JB Furniture
5 years ago
Hi K,
Thank you for taking the time to write a review, we're delighted to hear you're happy with your new Monterey grey corner set along with the excellent all round service you received from our sales and delivery teams at JB. We hope you enjoy your new Monterey garden furniture for many years to come.
Even though there were major issues with supplies of garden furniture due to stock demands and shipping issues, the customer services team at JB were excellent all the way through and kept us fully...
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Dave
JB Furniture
5 years ago
Dear Nick,
Thank you for taking time to write such a positive review. we're really pleased to hear you're happy with your new Monterey 120 dining set along with the excellent service you received from both our sales and delivery teams. We hope you enjoy your new garden furniture for many years to come.
I ordered this furniture on behalf of my dad who is 78 and although it was easy to order I had no communication after that apart from the two times I phoned up. When the order was processed I got a...
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Dave
JB Furniture
5 years ago
Hi Richard,
Thank you for taking the time to give feedback, firstly we hope your father is happy with his New Monterey dining set ? You are correct shipping and road haulage are both at crisis point making goods arriving into the UK and to the end user you the customer very delayed. We note from our system that your order was placed on-line through our website, our website has been regularly updated giving detailed explanations of delays. We hope your father enjoys his new Monterey table and chairs for many years to come.
RG
Richard Grey
5 years ago
You’re right the website did give a general update of how things were and I noticed everyone who left a comment said that you kept them well informed with regular updates of where their furniture was. According to my account dashboard it still says you’re processing my order.
Productbeoordelingen
Datum van aankoop: 22/09/2021
6
Delen
TB
Terence Bartley
Geverifieerd door Feefo
5 years ago
Wat Terence Bartley zei over JB Furniture:
Quick and efficient service
Dave
JB Furniture
5 years ago
Hi Terence,
Thank you for taking the time to write a review, we're delighted to hear you're happy with your new Lichfield grey parasol as well as the quick efficient service you received from our staff members. Enjoy your new parasol.
Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
