Can't comment on anything different to how I normally order online - so was smooth.
Parcel did go missing but great communication with company đ
Customer Support
Imperial Rooms
1 year ago
Dear Customer,
Thank you so much for your feedback, and we are truly apologize for the inconvenience you've experienced with your delivery. Itâs great to hear that your ordering process was smooth, but we completely understand how frustrating it must have been to receive your package at the wrong address and without any notification about its location. This is certainly not the experience we want for our customers.
We take your concern seriously and will certainly look into improving our delivery process to ensure this doesnât happen in the future. Your feedback helps us identify areas that need attention, and weâre committed to making the necessary adjustments.
Thank you again for your understanding, and we sincerely hope your next experience with us will be flawless.
Kind Regards.
Productbeoordelingen
Customer Support
Imperial Rooms
1 year ago
Dear Customer,
Itâs great to hear that youâre happy with your duvet! It sounds like itâs providing the warmth and comfort you were looking for, especially during these colder months. A second order means youâre really pleased with its quality, which is always reassuring. We completely understand how important durability is, and we hope it continues to serve you well for a long time.
If youâre looking for similar cozy options or want to know how to care for it to make it last longer, many people find that avoiding frequent washing or using duvet protectors can help maintain its fluffiness and longevity.
Thank you for sharing your positive experience, and hereâs hoping you enjoy many more nights of warmth and comfort with your duvet!
Beat Regards.
Imperial Rooms Provides latest & excellent quality with various design of Bedding, Curtains, Bath Goods, Throws/sofa cover, cushion covers, kitchen Goods and much more.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Imperial Rooms Provides latest & excellent quality with various design of Bedding, Curtains, Bath Goods, Throws/sofa cover, cushion covers, kitchen Goods and much more.