Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

ILX Group Beoordelingen

TC

Trusted Customer

9 years ago

Wat Trusted Customer zei over ILX Group:

Well trained, organised and understanding instructor. Excellent resource material including slides, textbooks, worksheets and stationary needed to succeed. Clear strategy to passing.

Hayley Rissmann

ILX Group

9 years ago

Hello Edwin,

Many thanks for the great review! We're pleased to hear you had a positive experience with our course and services. Congratulations on your success.

Kind Regards,

Hayley Rissmann

Productbeoordelingen

Datum van aankoop: 13/04/2017

0

TC

Trusted Customer

9 years ago

Wat Trusted Customer zei over ILX Group:

Excellent customer service

Couldnt have been more helpful or understanding. Excellent customer service

Hayley Rissmann

ILX Group

9 years ago

Hi Dawn,

That's excellent to hear! Many thanks for the kind review. We strive to provide a high calibre of service, so your comments really are appreciated.

Kind Regards,

Hayley Rissmann

Productbeoordelingen

Datum van aankoop: 22/02/2017

0

TC

Trusted Customer

9 years ago

Wat Trusted Customer zei over ILX Group:

Would use again

Booked course which was cancelled 2 days later. New date went without a hitch. Pre course work received in plenty of time, venue was good, trainer excellent, very knowledgeable and patient. Easy to...

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Hayley Rissmann

ILX Group

9 years ago

Hello Sarah,

We're sorry you had some initial issues with the original course date, but are very pleased that you overall enjoyed the course. Many thanks for your kind review, we appreciate the positive comments.

Kind Regards,

Hayley Rissmann

Productbeoordelingen

Datum van aankoop: 19/06/2017

0

Betrouwbare klant

9 years ago

Excellent Service

My previous and recent enquiries have been dealt with efficiently and very informative.

Productbeoordelingen

Datum van aankoop: 23/06/2017

0

Betrouwbare klant

9 years ago

The book critical to the course didn't arrive on time. The training lacked variety of methods

Hayley Rissmann

ILX Group

9 years ago

I’m very sorry to hear that you were unhappy with the training you received from ILX Group, and the book did not arrive in time. Here at ILX we pride ourselves on the level of training and customer support we endeavour to provide to our clients.Our customer support team will always look to resolve issues as quickly as possible, however, should you need any further assistance, please don’t hesitate to get in touch with us on 0118 321 5090 or bookings@ilxgroup.com.

Many thanks for your comments.

Datum van aankoop: 05/06/2017

0

Betrouwbare klant

9 years ago

The customer support team were very helpful in supporting us to book onto the course and then make the necessary amendments e.g. change date due to personal circumstances.

Datum van aankoop: 22/05/2017

0

TC

Trusted Customer

9 years ago

Wat Trusted Customer zei over ILX Group:

overall very good - brilliant trainer

Fantastic trainer - really good course. hopefully I have passed! The set up was very well organised and the course delivered in a way which was easily digested - made a complex subject very...

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Productbeoordelingen

Datum van aankoop: 12/06/2017

0

TC

Trusted Customer

9 years ago

Wat Trusted Customer zei over ILX Group:

The actual eLearning package and the classroom activities were excellent but the administrative side of things was often poor: •Having realised that I had not received any joining instructions I...

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Hayley Rissmann

ILX Group

9 years ago

I’m very sorry to hear that you were unhappy with the service you received from ILX Group. We would like to say thank you for the detailed feedback, explaining your experience, this helps us put in place preventive measures to stop this happening for future candidates. Here at ILX we pride ourselves on the level of care and customer support we endeavour to provide to our clients.I will therefore pass on your feedback to a member of the specialist learning development team as a priority. If you would like to get in touch with our customer care team to discuss this further, then please contact us on 0118 321 5090 or at bookings@ilxgroup.com.

Productbeoordelingen

Datum van aankoop: 08/05/2017

0

TC

Trusted Customer

9 years ago

Wat Trusted Customer zei over ILX Group:

The training itself was fantastic, the trainer was a great subject matter expert, explained things very well & made sure that he answered our questions satisfactorily. The only reason that I rated it...

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Hayley Rissmann

ILX Group

9 years ago

I’m very sorry to hear that you were unhappy with the service you received from ILX Group.

Here at ILX we pride ourselves on the level of care and customer support we endeavour to provide to our clients.I will therefore pass on your feedback to a member of the specialist learning development team as a priority. If you would like to get in touch with our customer care team to discuss this further, then please contact us on 1300 459 459 or at bookings@ilxgroup.com.

Many thanks for your comments.

Datum van aankoop: 01/05/2017

0

Betrouwbare klant

9 years ago

..

Great course content with enthusiastic and passionate delivery from course tutor. The experience with the sales office in making arrangements for the course was not the best. There was a reluctance...

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Datum van aankoop: 08/05/2017

0

ILX Group Beoordelingen

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Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?