The facilitator was good. The issue was with the structure, materials and pre-prep for the course. I was enrolled in the 5 day classroom style foundation + practitioner + exam course. Some comments...
Meer lezen
Hayley Rissmann
ILX Group
8 years ago
Hi Smitha,
Thank you for your feedback.
We apologise that you had issues with the structure and materials of your course. At the ILX Group, we try our best to ensure everyone has an equal chance of passing the exam. We’re sorry you feel that there were factors that hindered your performance on the course. We appreciate the constructive criticism, as it helps us improve our products and services. If you have any further feedback, or would like to get in touch, you can call us on 0118 321 5090 or email us at contactus@ilxgroup.com.
Very good course and very good run too - 5 stars !
Hayley Rissmann
ILX Group
8 years ago
Hi Kim,
Thanks a lot for the great review! We always endeavour to provide the best service possible, so your feedback is greatly appreciated. We hope you benefited a lot from your MSP course.
Customer services could improve though in terms of responses and resolving issues.
A customer focused service desk is needed.
Hayley Rissmann
ILX Group
8 years ago
Hello Rehan,
Thank you for your feedback. We hope that you got the most out of the course, and overall had a positive experience with the ILX Group. However, we apologise that you had issues with our customer service, in particular our responsiveness. If you have any further feedback, you can call us on 0118 321 5090 or email us at contactus@ilxgroup.com.
Kind Regards,
Hayley
Productbeoordelingen
Datum van aankoop: 14/07/2017
0
Delen
TC
Trusted Customer
8 years ago
Wat Trusted Customer zei over ILX Group:
Good materials and I liked test exams.
Productbeoordelingen
Hayley Rissmann
ILX Group
8 years ago
Hi Roman,
Thank you very much for the review. We're happy you had a positive experience with your PRINCE2 course. We wish you all the best in getting the most out of your course.
Kind Regards,
Hayley
Datum van aankoop: 20/09/2017
0
Delen
Betrouwbare klant
8 years ago
Class was well structured and materials were realy helpful
Hayley Rissmann
ILX Group
8 years ago
Hi,
Thanks for the review! We're happy to hear you had a positive experience with the ILX Group. We hope you get the most out of your PRINCE2 course.
Kind Regards,
Hayley
Productbeoordelingen
Datum van aankoop: 21/06/2017
0
Delen
Betrouwbare klant
9 years ago
Overall it was a great experience and learning.
Productbeoordelingen
Hayley Rissmann
ILX Group
9 years ago
Hi,
Thank you very much for your feedback. We're pleased to hear that overall you had a great experience on your course, but apologise that you had issues with the course material. We appreciate any feedback on how we can improve these materials. If you would like to get in touch with us, you can call us on 0118 321 5090 or email us at contactus@ilxgroup.com.
I attended one of ILX's PRINCE2 foundation courses at the Hilton Hotel in Bracknell. The course and venue were very well thought out and made it really easy to learn and get the most from the course.
Hayley Rissmann
ILX Group
9 years ago
Hello Christopher,
Thanks for the great review! We're really pleased to hear that you benefited from the PRINCE2 Foundation course. We wish you all the best in applying what you've learnt at the next opportunity.
The content of the training was well developed, however the questions were usually twisted or ambiguous. for non native speaker, even for speakers, it was extremely challenging to pass the exam. I...
Meer lezen
Hayley Rissmann
ILX Group
9 years ago
Hello,
Thank you very much for your review. We appreciate your feedback, and hope you had an overall positive experience with the ILX Group. We apologise if you had difficulty with the exam questions. We work to ensure everyone is as equipped as possible to pass the exam. If you have any further feedback for us, don't hesitate to get in touch at contactus@ilxgroup.com.
The pre course material was really poor and affected my confidence and possibly end result...
Hayley Rissmann
ILX Group
9 years ago
Hello Emma
Thank you for your feedback. We’re happy you enjoyed your course, in particular your tutor and the facilities. However, we’re very sorry to hear that you were not happy with your pre-course materials. At the ILX Group, we want to ensure every candidate is as prepared as possible to get the most out of their course. We appreciate any feedback on how we can improve these materials. If you would like to get in touch with us, you can call us on 0118 321 5090 or email us at contactus@ilxgroup.com.
Kind Regards,
Hayley
Productbeoordelingen
Datum van aankoop: 08/09/2017
1
Delen
Betrouwbare klant
9 years ago
Very good and quick service. Fully recommend it
Productbeoordelingen
Hayley Rissmann
ILX Group
9 years ago
Hi,
Thanks for the great review! We appreciate the feedback and wish you all the best in getting the most out of your course.
ILX delivers accredited training to thousands of customers across the world every year.
We know learning has the power to transform lives and businesses. That's why we create learning experiences that inspire real, lasting change. Our courses will build new skills, changed behaviours, and greater confidence that lead to improved individual and collective performance.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
ILX delivers accredited training to thousands of customers across the world every year.
We know learning has the power to transform lives and businesses. That's why we create learning experiences that inspire real, lasting change. Our courses will build new skills, changed behaviours, and greater confidence that lead to improved individual and collective performance.