Fast delivery and brilliant quality mirror. So pleased with my purchase. I have bought two mirrors now and both arrived in perfect condition. Will no doubt buy again in the future. Highly recommend!
Productbeoordelingen
Datum van aankoop: 13/02/2023
0
Delen
RH
Ruby Hopkins
3 years ago
Wat Ruby Hopkins zei over hollywood mirrors:
Ordered the product over two weeks ago and it has still not arrived. I have contacted customer service but still haven't heard anything back
Adam Watson
hollywood mirrors
3 years ago
Hi Ruby thank you very much for your order. I am really sorry your item has not arrived yet.
I have checked my emails and your message ended up in the spam folder which I don't check sorry.
I have tracked your parcel and Royal Mail says it cant be delivered as it has an incorrect address on it. Please can you get back to me with your correct address.
https://www.royalmail.com/track-your-item#/tracking-results/3204581290004509CAC4C
Kind regards Adam
RH
Ruby Hopkins
3 years ago
Hi Adam,
Thanks for getting back to me, that’s strange but understand not your fault, my address is:
Flat 12, 20 Annadale Avenue, BT7 3JH, Belfast.
Hi Sarah, thank you very much for your order.
Our driver has been trying to deliver your mirror, but you have left the wrong phone number on your order. The phone number did not ring out.
We have emailed you a couple of times requesting your correct phone number with no reply.
We use our own man in van he can't set off and drive 90 miles and deliver this huge mirror without knowing that someone is definitely going to be in.
The driver now has your number and will be in touch to arrange delivery.
Kind regards Adam
SC
Sarah Currie
3 years ago
I left you two new numbers. As I am ordering from Australia, so the two English numbers can’t both be wrong
SC
Sarah Currie
3 years ago
I have not received emails asking for a phone number, so your staff sent it to the wrong email. Check your sent items to check the address you used
Datum van aankoop: 08/02/2023
0
Delen
Betrouwbare klant
3 years ago
Great service. Excellent product. Highly recommend.
Productbeoordelingen
Datum van aankoop: 08/02/2023
0
Delen
JJ
Jayden Jayden
3 years ago
Wat Jayden Jayden zei over hollywood mirrors:
Information was brilliant and to the point. Very fast delivery. Follow up emails were a very nice touch. Great experience!
Productbeoordelingen
Datum van aankoop: 08/02/2023
0
Delen
Betrouwbare klant
3 years ago
definitely would recommend, love my mirror so much
Quick delivery and the mirror looks amazing!
I bought one of the smaller mirrors, it has built in speakers and a wireless charging port. The speakers are great they go pretty loud and the charging...
After receiving my first order 3 days after I was told it should arrive, it arrived broken and in pieces. No problem, Adam arranged for a mirror to be delivered the next working day, Wednesday, it...
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Adam Watson
hollywood mirrors
3 years ago
Hi, Tiggy. Thank you very much for your order and valuable feedback.
100% Agree with what you are saying. My standard has slipped, and Iv struggled to run everything on my own. I will improve on it and get back to the standards I have set previously.
We are moving back to our old manufacturer where the quality is much higher, so we aim to get everything perfect.
I do apologise this transaction did not work out.
I have reviewed my previous email correspondence I counted the word sorry x 4 and the word apologise once. So 5 times in all I said sorry as I genuinely care and I want all my customers to be happy.
I also looked at email speed all the emails were answered within 24 hours apart from one email which was just over 24 hours.
Productbeoordelingen
Adam Watson
hollywood mirrors
3 years ago
Thank you veyr much for your valuable feedback., we are moving back to our old manufacturer which is a lot better quality with replaceable bulbs.
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We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.