10 days after having ordered and paid for the mirror I’m yet to receive it. I was told only after having ordered it that it wouldn’t be next day day delivery as stated - which was due to it being...
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Adam Watson
hollywood mirrors
8 years ago
Hello
Thank you for your feedback and I am sorry for the disappointment caused due to your item not being delivered as arranged.
As discussed with myself I have arranged for this to be delivered to you on Wednesday and I have expressed how important that this is delivered as arrange with the driver. Due to the bad weather I think this just delayed some shipments by a few days which I know is frustrating.
Thank you & please accept my sincere apologies
Betrouwbare klant
8 years ago
Thank you -I have just received my mirror 😃
Productbeoordelingen
Datum van aankoop: 30/11/2017
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Betrouwbare klant
7 years ago
After waiting two weeks for my mirror to arrive I called to see where it was, only to be told it had sold out. But the money was already taken out of my account . They said they emailed me but I...
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Adam Watson
hollywood mirrors
7 years ago
Hello
I am terribly sorry for the confusion caused! I can see an email was sent out to you but perhaps this landed in your junk mail as I know this has happened before, we did not issue a refund right away as we did not want to cancel the order with us offering an alternative mirror.
I can see your refund has now been issued as per your request.
If you need anything else then please do not hesitate to give us a call or email.
Easy to order and was phoned to advise about delivery. Liked tracking package too. Very useful. Mirror is lovely- for a Christmas gift do not in use yet.
From start to finish this company has been fantastic. The mirror was delivered on the day promised and the mirror is gorgeous. A really well made product bid you are debating getting the backlighting...
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