Holiday Gems is niet langer een actieve Feefo-klant
Alle 6,855 beoordelingen worden weergegeven
DS
DAVID SMITH
Geverifieerd door Feefo
Bicester
3 years ago
Wat DAVID SMITH zei over Holiday Gems:
Spring holiday
Price of holiday very good .agent very helpful prior to booking .All paperwork sent through very prompt
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 years ago
Fairly easy to navigate website and book
0
Delen
MU
Mr Nicholas Uttley
Geverifieerd door Feefo
3 years ago
Wat Mr Nicholas Uttley zei over Holiday Gems:
Nice clean apartments and great view
Very good service
0
Delen
MD
Mr Anthony Darmody
Geverifieerd door Feefo
Morden
3 years ago
Wat Mr Anthony Darmody zei over Holiday Gems:
Great Break Away.
I would definitely use them again, this is such a bargain. It was also easy to do.
0
Delen
MI
Mike
Geverifieerd door Feefo
Droitwich
3 years ago
Wat Mike zei over Holiday Gems:
Holidays the way you want them !
We have used Holiday gems a few times now and find it very easy to navigate around there web page, by using the filters you can customise your holiday pretty much how you want it to be.
Thank you...
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0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 years ago
Great service
Excellent service with good communication
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 years ago
The service was first class and confirmation arrived when expected . Tried a few sites and holiday gems prices were cheaper than other companies
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 years ago
Flight increased after we booked.
Flight increased after we booked.
0
Delen
MS
Mrs Alison Salter
Geverifieerd door Feefo
3 years ago
Wat Mrs Alison Salter zei over Holiday Gems:
Quick and easy booking. Room I wanted wasn’t available so advisor quickly s
Very good service and helpful advisor.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 years ago
This business needs auditing by the Advertising Standards Authority
Unexpected charges until the last minute. One price advertised, then more charges before one is allowed to book. Payment done and nothing confirmed. Added charges before confirming booking in a call,...
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Review Team
Holiday Gems
3 years ago
We regret to hear this especially since you ticked to accept the terms and conditions of the website and how it operates. The price on the website is clarified as an offer to purchase the Package Holiday selected, if it is available. If the arrangements are not available because other customers have taken advantage and the lower price offer is exhausted, you are informed of the next supplier price. You chose to accept that. The prices offered on our website will fluctuate due to supply and demand which we cannot control and if suppliers chose to promote a limited number at a lower price, once they are gone, we can only give the next price. We are sorry you were not one of the fortunate customers on this occasion but can assure you that many were.
Betrouwbare klant
3 years ago
That was a lengthy response to justify how you operate, not too much about customer service. My view reflects what the client sees, and explains why I am not satisfied. You either take the feedback or take a defensive position. You decide how to run your business, but the travel business relies on customer satisfaction. This is my opinion and honest review.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
