Holiday Gems is niet langer een actieve Feefo-klant
Alle 6,855 beoordelingen worden weergegeven
Betrouwbare klant
Geverifieerd door Feefo
3 years ago
Never used before but hope to so again in the future
Pleased with holiday cost and quick service
0
Delen
MS
Mrs Sharon Sampson
Geverifieerd door Feefo
3 years ago
Wat Mrs Sharon Sampson zei over Holiday Gems:
Customer service was excellent...
0
Delen
MH
Mr Paul Harvey
Geverifieerd door Feefo
3 years ago
Wat Mr Paul Harvey zei over Holiday Gems:
Quick and easy to book.all documents sent within minutes.
0
Delen
MB
Miss Johanna Ballard
Geverifieerd door Feefo
Turkey
3 years ago
Wat Miss Johanna Ballard zei over Holiday Gems:
David- thank you for being so thorough 😊
David was extremely helpful. He called me out of office hours on a Sunday and really took his time to find me the best deal. Really lovely guy! I would definitely deal with Holiday Gems again because...
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0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 years ago
Great service
Once again holiday gems got .me the holiday I wanted at the best price and the website Improvements made it easier and quicker, well done.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 years ago
Brilliant & helpful staff
Brilliant customer service I will definitely be booking with them again.
I requested a change of hotel and this was done straight away and all amended paperwork was sent.
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Delen
MB
Mrs Maureen Briley
Geverifieerd door Feefo
3 years ago
Wat Mrs Maureen Briley zei over Holiday Gems:
Airport , transfers and hotel all were very good and organised .
We would definetly return again
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Delen
MJ
Mrs Sharon Jordan
Geverifieerd door Feefo
3 years ago
Wat Mrs Sharon Jordan zei over Holiday Gems:
Great holiday agents
So easy to choose a holiday. Very easy to book. Great payment methods. Well done
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Delen
MH
Mrs Safie Hyusein
Geverifieerd door Feefo
3 years ago
Wat Mrs Safie Hyusein zei over Holiday Gems:
This was the worst ever experience. We paid for 5 nights but stayed for 4 because last minute it turned out that actually our flight was after midnight but we still had to pay for the night we didn't...
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Review Team
Holiday Gems
3 years ago
Mrs Hyusein you had a conversation with our agent as the price of the package had gone up and you were told of the extra cost if you wanted the 5 nights. Instead of 5 nights you accepted 4 at the same price and the possibility of arranging a late check out. 4 nights were confirmed on your paperwork so you were aware before travel. Our agent called to discuss the solution before you agreed as this is our process and we are sorry if you did not fully understand the situation.
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Delen
MC
Mr Steven Cutts
Geverifieerd door Feefo
3 years ago
Wat Mr Steven Cutts zei over Holiday Gems:
Once we were booked we went the next day & had a great holiday
Ok so the evening before we actually booked you advertised a deal flying from luton which we went for
We got not confirmation untill 7...
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Review Team
Holiday Gems
3 years ago
Hello Steven, many thanks for your feedback. You will have seen from our website that it can take up to 72 hours to get all of the suppliers to confirm arrangements you select and we provide this information openly to customers so an informed decision may be made before committing. We also fully advise the process about offer costs and availability which we hope does not lead to customers being disappointed or upset. We are very pleased you otherwise had a great holiday.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
