Merchant Logo

Heritage Insurance Brokers Beoordelingen

Beoordeeld
Uitzonderlijk

UK-based classic and specialist car insurance broker, family-owned and offering a personal service.

Service
4.8
/5

5

4

3

2

1

597

108

9

6

8

728

beoordelingen in het afgelopen jaar

Alle 5,850 beoordelingen worden weergegeven
KB
KBJ
Seaford
9 years ago
Datum van aankoop: 11/12/2015
Wat KBJ zei over Heritage Insurance Brokers:
Excellent service.
Enquiry dealt with efficiently and price competitive.
JW
James Willock
Salisbury
9 years ago
Datum van aankoop: 03/02/2016
Wat James Willock zei over Heritage Insurance Brokers:
Excellent service
They where just superb in the entire process of me looking to insure my camper van. Nothing was too much trouble and if they promise something they will deliver on that promise
Betrouwbare klant
9 years ago
Datum van aankoop: 29/12/2015
Advisor totally lacked any understanding of my requirements
It took almost a month to get my insurance documents, admittedly this was between Christmas and the new year but even so with another company I would have got the cover note immediately. This meant a...

Alles lezen
Merchant Logo
Heritage Classic Car Insurance
Heritage Insurance Brokers
9 years ago
Thank you for your feedback, and so sorry to hear there was a delay receiving your cover note. We're continually improving the training staff receive and this is an issue we will bring up with management.
GR
GRAHAM
WORCESTERSHIRE
9 years ago
Datum van aankoop: 18/09/2015
Wat GRAHAM zei over Heritage Insurance Brokers:
Excellent customer service
Always helpful and able to answer my questions
Merchant Logo
Heritage Classic Car Insurance
Heritage Insurance Brokers
9 years ago
So great to hear that you found our customer service to be excellent! Thanks for taking the time to leave your feedback, and we'll pass you're comments onto the rest of the team.
DA
David
Bristol
9 years ago
Datum van aankoop: 04/09/2015
Wat David zei over Heritage Insurance Brokers:
Very helpful staff and good value.
Merchant Logo
Heritage Classic Car Insurance
Heritage Insurance Brokers
9 years ago
Thank you for your lovely feedback! It's great to hear that your found the staff at Heritage Classic Car Insurance to be very helpful, and that the insurance policy was good value. 
TW
Tim Whitbread
Shanklin, Isle of Wight
9 years ago
Datum van aankoop: 16/11/2015
Wat Tim Whitbread zei over Heritage Insurance Brokers:
Bad service and uncaring attitude
I contacted Heritage a few months before my policy was due for renewal and asked them to remove one of my classic cars from the policy as I had sold it. Not only did I not get a refund of premium...

Alles lezen
Merchant Logo
Heritage Classic Car Insurance
Heritage Insurance Brokers
9 years ago
Please accept our sincerest apologies. We take this matter very seriously and will arrange for our management team to look into this matter immediately. As a family run business we pride ourselves on our service and positive team attitude, so if this is something that needs improving we will look into this asap.
Betrouwbare klant
9 years ago
Datum van aankoop: 11/09/2015
Good policy not need to claim yet though !!
A comprehensive policy with some nice to have benefits.
Merchant Logo
Heritage Classic Car Insurance
Heritage Insurance Brokers
9 years ago
Thanks so much for your feedback, it's fantastic to hear that you were happy with your policy and the additional benefits. We'll pass your comments on the rest of the team. 
RO
Roger
bedfordshire
9 years ago
Datum van aankoop: 03/08/2015
Wat Roger zei over Heritage Insurance Brokers:
clear straight forward quote . easy to deal with. very helpful.
yes
Merchant Logo
Heritage Classic Car Insurance
Heritage Insurance Brokers
9 years ago
Thanks for your review Mr Poulton, we're a family run business like to ensure that we offer clear straightforward quotes, so that you know what you're getting and that you've got the right level of cover for you and your vehicle, so it's great to hear that you found us easy to deal with and helpful! 
Betrouwbare klant
9 years ago
Datum van aankoop: 08/02/2016
well worth the phone call
Good comunication, all explained well found me a very good deal would be happy to use them again
Merchant Logo
Heritage Classic Car Insurance
Heritage Insurance Brokers
9 years ago
Thanks so much for your feedback, we pride ourselves on good communication and our staff clearly explaining the details of your insurance policy, ensuring that you have the right level of cover and protection;  so it's fantastic to hear that you found us good to deal with and would be happy to use us again!
WI
Willam
birmingham
9 years ago
Datum van aankoop: 21/12/2015
Wat Willam zei over Heritage Insurance Brokers:
very good firm 5 star
Merchant Logo
Heritage Classic Car Insurance
Heritage Insurance Brokers
9 years ago
That's great to hear! Our aim is to provide a high level of service and cover for you and your vehicle, so it's fantastic to know that you'd rate us as 5 star - thank you.
Over Heritage Insurance Brokers
As an independent, expert broker we’ll negotiate with our trusted UK partners to get you the best value classic car insurance cover at the best price possible. We can also help with a range of related products and services for classic cars, bikes and campervans. We offer free agreed value, salvage retention, 90 days European driving cover as standard, multi car insurance that lets you put classic and modern vehicles on the same policy with a single renewal date and premium, and a free Skytag GPS tracker on request. Heritage Insurance Brokers is part of the Norton Insurance Brokers family.
Alles lezen
Floor 7, Lyndon House, 62 Hagley Road, Birmingham, West Midlands, B16 8PE, United Kingdom
Award

Feefo Trusted Service Awards

Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.

Waarom vertrouwen op Feefo-beoordelingen?

Over Heritage Insurance Brokers
As an independent, expert broker we’ll negotiate with our trusted UK partners to get you the best value classic car insurance cover at the best price possible. We can also help with a range of related products and services for classic cars, bikes and campervans. We offer free agreed value, salvage retention, 90 days European driving cover as standard, multi car insurance that lets you put classic and modern vehicles on the same policy with a single renewal date and premium, and a free Skytag GPS tracker on request. Heritage Insurance Brokers is part of the Norton Insurance Brokers family.