One stop on-demand mobile concierge that helps travelers discover & book the best things to do locally at exclusive prices.
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beoordelingen in het afgelopen jaar
Headout is niet langer een actieve Feefo-klant
Alle 2,527 beoordelingen worden weergegeven
VU
Valued User
8 years ago
Wat Valued User zei over Headout:
Had a bit of a problem finding the newstand to get our vouchers redeemed for tickets but once we had them, getting into the Louvre was a breeze and we spent several hours exploring this amazing place
Productbeoordelingen
Customer Success
Headout
8 years ago
Hey Cheryl,
I’m so glad you had a great experience with us. I'd like to thank you for taking the time to leave us a review. We hope to see you very soon. Explore the best with the best.
I’m so glad you had a great experience with us. I'd like to thank you for taking the time to leave us a review. We hope to see you very soon. Explore the best with the best.\
Eiffel tower was on strike, which is not Headout's fault. They also immediately refunded some of the money (I bought a combo Eiffel Tower and Louvre ticket) though it seemed low for the price of...
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Customer Successs
Headout
8 years ago
Hi there,
Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.
Explore the best with the best.
Always here,
Team Headout
Customer Successs
Headout
8 years ago
Hey again,
We're very sorry about the strike and shall work on ensuring that the same does not happen to you or to any other customer for that matter. I'm glad you found the initiation of the refund to have been a smooth process. We're here for you and we're hoping to see you with us again in the near future.
Hakuna Matata,
Team Headout
Productbeoordelingen
Customer Successs
Headout
8 years ago
Hi there,
Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.
Explore the best with the best.
Always here,
Team Headout
Customer Successs
Headout
8 years ago
Hey again,
We're very sorry about the strike and shall work on ensuring that the same does not happen to you or to any other customer for that matter. I'm glad you found the initiation of the refund to have been a smooth process. We're here for you and we're hoping to see you with us again in the near future.
Quick and easy process. Friendly customer service and great interaction at ticket pick up.
Customer Successs
Headout
8 years ago
Hi Lee,
Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.
Explore the best with the best.
Always here,
Team Headout
Datum van aankoop: 27/02/2018
0
Delen
Betrouwbare klant
8 years ago
Ordered online, picked up tickets as expected; enjoyed the theatre--would definitely purchase again if traveling in London.
Customer Successs
Headout
8 years ago
Hi there,
Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.
Explore the best with the best.
Always here,
Team Headout
Productbeoordelingen
Customer Successs
Headout
8 years ago
Hi there,
Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.
Explore the best with the best.
Always here,
Team Headout
Datum van aankoop: 23/03/2018
0
Delen
Betrouwbare klant
8 years ago
The ticket was cheap and the delivery service was pretty good. There were both text and email notification when the host arrived.
Customer Successs
Headout
8 years ago
Hi there,
Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.
Explore the best with the best.
Always here,
Team Headout
Productbeoordelingen
Customer Successs
Headout
8 years ago
Hi there,
Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.
The added fees are convenience charges among other necessary fees . Booking a hassle free experience comes at a small cost. But thank you for the feedback. Rest assured, we're trying very hard to deliver great experiences and shall surely cut out unnecessary expenditure for our guests as well.
Their service was literally horrendous. Booked Eiffel Tower tickets for my daughters who flew 24hrs from Australia to climb the Tower. When we arrived the booking had been cancelled without any...
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Customer Successs
Headout
8 years ago
Hey Scott,
We're so sorry about this. With great volumes in bookings, comes great responsibility. Which is why we couldn't resolve this on time due to such unforeseen circumstances. No excuses though. What happened is inexcusable and we would like to make it up to you someday.
Your refund has been initiated and shall reach you very soon, as promised.
We're so sorry.
Hoping you'd give us a chance to make this right,
Team Headout
Productbeoordelingen
Customer Successs
Headout
8 years ago
Hey Scott,
We're so sorry about this. With great volumes in bookings, comes great responsibility. Which is why we couldn't resolve this on time due to such unforeseen circumstances. No excuses though. What happened is inexcusable and we would like to make it up to you someday.
Your refund has been initiated and shall reach you very soon, as promised. We're so sorry.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.