Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Headout Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/headout | Feefo

Betrouwbare klant

8 years ago

Nice experience

Datum van aankoop: 14/04/2018

0

Betrouwbare klant

8 years ago

Simple to use and no problems

Datum van aankoop: 26/01/2018

0

VU

Valued User

8 years ago

Wat Valued User zei over Headout:

Headout made the ticket purchase easy, the person was outside of the theater in the spot that was indicated, and I was very pleased with the service.

Datum van aankoop: 18/01/2018

0

VU

Valued User

8 years ago

Wat Valued User zei over Headout:

Women looked unprofessional but was easy to stop with best.

Customer Success

Headout

8 years ago

Hi Melissa,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us and we will make sure you see a more professional host waiting for you at your next show. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Productbeoordelingen

Datum van aankoop: 01/04/2018

0

Betrouwbare klant

8 years ago

Good service

Customer Success

Headout

8 years ago

Hi,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Productbeoordelingen

Datum van aankoop: 01/04/2018

0

VU

Valued User

8 years ago

Wat Valued User zei over Headout:

Nice

Customer Success

Headout

8 years ago

Hi Jatin,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Productbeoordelingen

Datum van aankoop: 10/04/2018

0

VU

Valued User

8 years ago

Wat Valued User zei over Headout:

always great seats....

Customer Success

Headout

8 years ago

Hi Marcelle,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Productbeoordelingen

Datum van aankoop: 23/03/2018

0

Betrouwbare klant

8 years ago

On time delivery

Customer Success

Headout

8 years ago

Hi ,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Productbeoordelingen

Datum van aankoop: 22/03/2018

0

VU

Valued User

8 years ago

Wat Valued User zei over Headout:

Great service

It was great. Easy pick up of tickets and we almost felt guilty about going ahead of everyone who had been waiting in line for hours.

Productbeoordelingen

Datum van aankoop: 01/04/2018

0

VU

Valued User

8 years ago

Wat Valued User zei over Headout:

Bad service

We tried calling your Netherlands, UK and France phone number - always the same message and noone answered the call. Noone ever answered the life chat either. I got response to my e-mail the day...

Meer lezen

Customer Success

Headout

8 years ago

Hi Silviya,

We are extremely sorry to hear about your experience with Headout. Firstly, I’d like to thank you for taking the time out to give us this feedback. I would like to let you know that the reason for the delay was due to the fact that we were facing more than heavy volumes. We are currently working towards avoiding such delays going forward. The entire amount paid for the reservation has been refunded.We regret any inconvenience that has been caused.Thank you very much for your feedback again and as ambitious as I may sound, I hope you try us out again.

Warm regards,

Sam

Customer Experience Specialist

Productbeoordelingen

Datum van aankoop: 10/02/2018

0

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Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?