Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Headout Beoordelingen

VU

Valued User

9 years ago

Wat Valued User zei over Headout:

Quality for money

Datum van aankoop: 25/08/2017

0

VU

Valued User

9 years ago

Wat Valued User zei over Headout:

Online chat assistance is immediate and efficient. Would definitely use the website again

Viraaj

Headout

9 years ago

Hi Avinash,

It's always a pleasure to serve you.

We are glad that you found the process super transparent and efficient. Headout is all about making travel more fun and spontaneous.

Thank you so much for taking the time to leave the review. Hope that you will use us again on your next adventure.

All the very best.

Viraaj Arora

Head of Customer Success

Datum van aankoop: 25/08/2017

0

VU

Valued User

9 years ago

Wat Valued User zei over Headout:

Disappointing service, tickets falsely advertised as 'priority access'

Walking through the catacombs was an amazing experience. However the experience was marred for us by the 2 hour wait beforehand! We bought 'Priority tickets' from HeadOut.com that we could not use...

Meer lezen

Viraaj

Headout

9 years ago

Hi Laura,

We sincerely apologise for the delay in getting with your skip the line tickets. The longest we have heard from any other customer has been 30-45 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site. I have already raised the issue with the Catacombs management and they have assured us that other than regular security checks there is no reason why you had to wait so long. We are also trying to reduce the number of tickets selling each day so as to reduce the waiting time from 45 minutes to 15 minutes.

Thanks a lot for your detailed review and bringing this to our attention. Once again please accept our sincere apologies for the inconvenience caused to you.

All the very best.

Viraaj Arora

Head of Customer Success

Productbeoordelingen

Datum van aankoop: 21/05/2017

0

VU

Valued User

9 years ago

Wat Valued User zei over Headout:

Nice Deals

Productbeoordelingen

Datum van aankoop: 17/08/2017

0

VU

Valued User

9 years ago

Wat Valued User zei over Headout:

nice

Customer Success

Headout

8 years ago

Hi,

Thank you so much for taking the time to leave a review. It’s a pleasure to serve you. Hope that you will use us again on your next adventure.

All the very best.

Viraaj Arora

Head of Customer Success

Productbeoordelingen

Datum van aankoop: 19/05/2017

0

Betrouwbare klant

9 years ago

Great service. Everything went smoothly and as planned.

Productbeoordelingen

Datum van aankoop: 04/08/2017

0

Betrouwbare klant

9 years ago

Seemless transaction and offers great prices comparedbtonother merchants.

Viraaj

Headout

9 years ago

Hi,

We are glad that you found the process super transparent and easy. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. Thank you so much for taking the time to leave the review. Hope that you will use us again on your next adventure.

All the very best.

Viraaj Arora

Head of Customer Success

Datum van aankoop: 26/08/2017

0

Betrouwbare klant

9 years ago

It was nice to see the view, but overpriced

Datum van aankoop: 13/05/2017

0

VU

Valued User

9 years ago

Wat Valued User zei over Headout:

Fast and Easy to use

Productbeoordelingen

Datum van aankoop: 23/08/2017

0

Betrouwbare klant

9 years ago

Poor instructions

Enjoyed the catacombs and skipping the long lines however trying to find the ticket shop was incredibly difficult. Their were no straitforward directions included nor the name of the shop that the...

Meer lezen

Viraaj

Headout

9 years ago

Hi,

We are glad that you enjoyed your visit to Catacombs through Skip the lines tickets however we regret that you also had some inconveniences in the process.

We will make sure that your next experience with Headout is smooth and spontaneous.

All the very best.

Viraaj Arora

Head of Customer Success

Productbeoordelingen

Datum van aankoop: 01/08/2017

0

Headout Beoordelingen

Trickeye MuseumMeer beoordelingen van dit productProductwebsite bekijken

Burj Khalifa - At the Top (Level 124 & 125)Meer beoordelingen van dit productProductwebsite bekijken

Skip the Line: Catacombs & Arc de Triomphe Rooftop Access ComboMeer beoordelingen van dit productProductwebsite bekijkenGreat deal. Went through smoothly.

Universal Studios Singapore™ TicketsMeer beoordelingen van dit productProductwebsite bekijken

Skip the Line Catacombs Tickets with AudioguideMeer beoordelingen van dit productProductwebsite bekijkenEnjoyed the catacombs imensly, very interesting. Happy to skip the outrageously long line that day

Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?